UP CLOSE | A class of its own: How medical students balance mental health and career aspirations

UP CLOSE | A class of its own

How medical students balance mental health and career aspirations

Published on April 19, 2023

Julia Schaffer MED ’25 said she grapples with how much of her life should revolve around her identity as a physician. 

While on rotations with medical residents at the hospital who work 80 hours a week, Schaffer described how it can “seem like that’s their whole life and their whole person.”

“It’s this ideal that I have to be a doctor as a person,” Schaffer said. “That’s always there and something to be struggled with. Do I have to be doctor-like outside the hospital? Is it some quality inside me that needs to be stable no matter where I am? … Does my whole life need to revolve around the centerpiece that is being a physician?” 

Schaffer is a part of the peer advocate program, a student wellness resource at Yale School of Medicine. Founded in 2000, the program consists of medical students nominated and selected by their peers in their first year to be a 24/7 resource that other students can reach out to if they need to discuss any personal, academic or professional struggles they may be facing. 

The advocates discuss problem-solving strategies and point students toward other resources if need be, as the focus of the program is to discuss more acute mental health issues, explained Schaffer. Once selected, peer advocates hold this position throughout their time at YSM.

All students receive a contact card with the numbers of every advocate. If contacted, the advocates respond within 24 hours. 

Student stories

Samiksha Chopra MED ’29, another peer advocate, said that she has enjoyed each step of the medical school process more than the last. However, Chopra acknowledged that there are unique stressors on medical students that can be damaging to their mental health — particularly regarding what students have to see in the hospital.

Chopra’s interest in medicine began at a young age. Her grandfather was a doctor in India, and while he never got the chance to practice medicine in the United States, he passed down what he knew to his granddaughter. Chopra has memories from when she was young of her grandfather teaching her how to use a stethoscope and take blood pressure. 

When her grandfather had a stroke, Chopra decided she wanted to specialize in neurology. At University of California Los Angeles, Chopra studied neuroscience with the hope of someday going into pediatric neurology. 

In coming to YSM, Chopra said she was tasked with finding a new community far from Los Angeles, where she had always lived. Chopra said it was important to her to make connections with others, and she was humbled to be selected as a mental health peer advocate.

“I’ve been really big … on wanting to make connections with a lot of people in my class,” Chopra said. “Coming from LA, I had all my family there… so I’ve been used to having these huge networks of people that no matter what I could depend on … My first year here was really, really spent trying to foster that family for myself.”

Chopra explained that people come to her as a peer advocate for a wide variety of issues.

She outlined that these issues tend to fall into one of three buckets: academic stressors, struggles with personal life and what students see in the hospital.

“A lot of times we, as medical students, think that [what we see in the hospital] is part of being a student.” Chopra said. “But I think it’s actually just a really unique part of being a healthcare provider. I think that’s something that no one can really prepare you for. What happens when you walk into a patient’s room and feel like, ‘this could be my family?’ or ‘this could be me?’”

Chopra explained that she personally has had to grapple with this issue over this past year. According to her, YSM has amazing resources for academic stressors, but less help to support students with regards to what they see in the hospital. 

Samiksha Chopra grappled with seeing a patient that reminded her of her late aunt. (Tim Tai, Photo Editor)

Last year, Chopra’s aunt passed away from cancer. Her first year in medical school was full of trips back home to Los Angeles and to India to be with family. During the second half of a medical student’s first year at Yale, they are given a Medical Coach Experience, or MCE, to prepare them for exams and clinical rotations in their second year. 

For her MCE, Chopra was placed on the oncology floor a week after her aunt passed away. She recalled meeting a patient who was around the same age as her aunt and had children about the same age as her cousins.

“I remember just not knowing what to say, not knowing what to do,” Chopra said. “It was one of those things where I didn’t realize how hard her death had hit me until I saw that patient. I can’t even put into words how I felt at that moment, but that was really the moment where I realized something is wrong and I need to talk to someone about this.”

Chopra explained that it can be challenging to find support for this type of experience, since it is so specific to being a healthcare provider and can affect individuals differently. 

Social stressors are another component affecting medical student mental health, Chopra said. She explained that during this time period of life — typically mid-twenties —students experience social pressure to find long-term romantic relationships. This can also be especially stressful because when matched with residency programs at the end of their time in medical school, a student could be placed anywhere in the country and separated from their partner. 

Chopra said that within her medical school cohort, everyone is very supportive of each other’s goals. She explained that student affinity groups at YSM are a great way to make connections with other students. Chopra herself is involved in SAMoSA, the South Asian Medically-oriented Students Association.

Ilhan Gokhan MED ’27 is slightly farther down his path toward the MD-PhD than Chopra — he has completed two years of his MD and is currently working on the second year of his doctorate in Biomedical engineering. 

Gokhan always planned on getting a doctorate and going into industry work, but at the last minute of his undergraduate career at Duke, he decided to add the MD component for the human connection that comes with working with patients. 

Ilhan Gokhan said that clerkship is an environment you are never completely prepared for. (Tim Tai, Photo Editor)

So far, Gokhan said that his favorite aspect of working on the MD part of his degree was getting to know patients. He enjoyed hearing their stories beyond their illness and was interested in supporting them beyond just medical care.

While working on clerkships during the second year of his MD, Gokhan said he appreciated being the most junior person on a patient’s care team because he could learn from those around him. 

However, Gokhan explained that there is also a level of imposter syndrome that comes with being the least experienced, which can be “very hard and stressful” and lead to burnout. 

“It’s an environment you’re never totally prepared for because, for the first year and a half, you’re just in class learning all the physiology and pathophysiology,” Gokhan said. “And then you come to the wards, and it’s totally different. You may feel like you don’t belong or don’t know anything, and you kind of have to drink from a firehose while you’re taking care of patients.”

Completing a clerkship not only teaches students medical knowledge, but also how to effectively communicate good and bad news with patients. Gokhan said there are a lot of difficult conversations that have to happen every day as a medical provider, which can be taxing on mental health. 

Julia Schaffer said that although medical students are allowed to take time off for mental health concerns, the academic workload and cultural environment dissuades them from doing so. (Tim Tai, Photo Editor)

Schaffer’s interest in medicine grew throughout her time as an undergraduate at Cornell, where she studied chemistry. Originally from Stamford, Schaffer returned to Connecticut to attend medical school at Yale. 

She explained that the transition from undergraduate to medical school is the first time she grappled with the identity component of being a doctor.

“I feel like the year you are applying [to medical school,] you are selling yourself to all these schools by saying … ‘I want to be a doctor, that’s the person I want to be,’” Schaffer said. “In that time, my whole identity was kind of conflated into my identity as someone who is going to be in medicine. And then when you’re [at medical school]  you’re like, ‘Okay, I’m here, but how do I be doctor-like?’”

Medical school is the first time students are completely surrounded by their future, seeing their goals reflected in the doctors around them. Schaffer described that it is thorough exposure to what one’s life might be like after all their years of education.

This exposure can be intimidating at times, Schaffer noted. Clinical rotations, which are the short stints in different areas of medicine that all medical students participate in, place students alongside struggling residents working long shifts and night hours. 

“On rotations, every day you’re being evaluated … so you’re showing up every day and … you feel like you need to prove yourself,” Schaffer said. “So I think that it is kind of constantly swirling in your head like ‘Oh, did what I do seem confident enough? Did that seem appropriate?’” 

This high-stakes, high-pace culture also impacts the acceptability of taking time for mental health-related appointments and struggles. 

Schaffer explained that the YSM administration views mental health concerns as a form of chronic illness, and also makes it clear that students can take time off academically if needed. 

However, cultural permission, which Schaffer describes as “pressures that are felt but not always told,” may not be as easily granted. Additionally, Schaffer explained that taking time for oneself to do things you enjoy is not normalized in the cultural environment and structure of being a medical student.

“The onus tends to be on the student, in that we hear ‘You should be doing other things besides studying,’ ‘We want you to enjoy your life,’ ‘We want you to have fun,’ but the workload doesn’t change,” Schaffer said. “So, what am I supposed to do, fail? I think that a lot of times the message cannot be well represented in the culture, or the structure.”

Schaffer does acknowledge that there are excellent student, resident and faculty leaders working hard to shift this cultural climate. 

However, beyond cultural pressures, Scaffer explained that, as a medical student, there can also be internal pressure to feel like you must “love medicine all the time to justify all of the all that you have sacrificed.” Schaffer went on to describe that the sacrifices, hard work and debt that come with studying medicine can lead to an inner dialogue about being “in too deep,” and the impossibility of abandoning the medical career path.  

A deeper look into burnout

Benjamin Doolittle, professor of medicine at YSM, studies wellness and burnout. Doolittle defines burnout as a work-related syndrome with three components: emotional exhaustion, depersonalization and lack of accomplishment. 

Burnout can happen in any interpersonal space, but those working in medicine are especially susceptible, said Doolittle. Medical students, for example, are having many intense experiences that are novel to them. 

Furthermore, medical students are constantly stepping into new microcultures — such as clerkships — in order to learn different components of medicine, which Doolittle explained can make it difficult to form long-lasting bonds. 

“It’s a perfect setup for burnout in that sense because [medical students] are rapid cycling through all these different experiences, and [they are] on this very steep learning curve,” Doolittle said.

Despite this, Doolittle emphasized that the medical school experience can affect different individuals in very unique ways. The collaboration and shared purpose that come with working on a medical team is one reason some people thrive, he explained.  

According to Doolittle, based on previous studies, burnout affects about 50 percent of doctors and medical students, and this figure has remained relatively stable over time. In a recent study conducted by Doolittle, residents and doctors were interviewed to determine what leads to life satisfaction when working in medicine. 

In this study, five dimensions were found to be associated with thriving physicians: love for the work, enjoyment from being with patients, social connectedness and value-based commitments to medicine and autonomy. 

The final component of autonomy relates to having control over one’s schedule but does not encompass work-life balance. Doolittle explained that doctors who are not suffering from burnout do not necessarily have work-life balance, but do have a career of richness — meaning it is composed of many components that bring the doctor joy. Some examples include teaching and working on a committee.

“I wonder if work-life balance is a false dichotomy,” Doolittle said. “In other words, when we set that up, it makes it sound like you have your life, and that’s good, and that your work is not good. But guess what, most of our waking hours are spent working, so wouldn’t it be nice if our work environment was a rich, thoughtful, stimulating time?”

To counteract burnout, students should strive to achieve those five components. Interestingly, in Doolittle’s study, it was found that residents tended to value good leadership over autonomy, and Doolittle explained that this may be the same case for students. 

YSM programming

YSM recently launched a pilot Student Mental Health & Wellness Program with the goal of increasing the accessibility of mental health services for medical students. Short-term mental health consultation and intervention are provided through the program, and students will be directed to other resources if long-term treatment is needed. 

The program is facilitated by Kathlene Tracy, a clinical psychologist, Sundari Birdsall, a wellness counselor and Lisa Ho, a social worker who also manages the program.

“When medical students develop positive wellness habits during their training years, they tend to stick with them when entering the field which can help prevent and reduce burnout and impairment in their careers,” wrote Tracy, Birdsall and Ho in a joint statement to the News. 

The program is designed to be especially accessible to student schedules. The meeting hours of Tracy, Birdsall and Ho extend into the evenings and weekends. Since the program is embedded within the medical school itself, it is designed to be approachable for students who may not have received mental health treatment in the past. 

Tracy, Birdsall and Ho also shared that 75 percent of students that signed up for one-on-one clinical sessions were students of color. 

“The data reflects that the students of color who used the program last year had a specific need that was possibly unaddressed in years prior,” wrote Ho. “Research suggests that due to their intersecting identities, medical students of color must navigate additional stressors.”

Students often approach the program with stressors surrounding transitions, such as going into medical school or clerkship. Struggles they have raised also include facets mentioned by Schaffer, Chopra and Gokhan, such as self-confidence and imposter syndrome. 

The statement explained that programs specific to medical student wellness are important because medical students face unique stressors. 

“One unique way the program approaches thinking about medical students’ mental health is to conceptualize these students as having unique ‘occupational hazards’ that accompany their work, such as the risk of needle sticks and blood-borne pathogens,” wrote Tracy, Birdsall and Ho in the statement. “These factors along with the exposure to human suffering and death, high patient workloads/shift work, among other factors, put medical students’ physical health at risk, and affect students’ mental health.”

The School of Medicine recently launched a pilot Student Mental Health & Wellness Program. (Tim Tai, Photo Editor)

Tracy, Birdsall and Ho employ different techniques to engage and treat students. 

Tracy developed the 30-day Wellness Challenge for students at YSM after seeking input from medical students on the Committee on Wellbeing of Students. 

The Committee on Well-Being of Students, which Schaffer is a part of, is a resource that focuses primarily on wider-reaching initiatives in comparison to the peer advocate program, such as well-being events and student mental health advocacy.

“Sometimes students want to bounce ideas around or have support in processing and other times they need help addressing more chronic issues managing psychiatric Conditions,” Tracy wrote.

Birdsall often suggests that students use apps for wellness because these apps can easily be implemented into busy schedules. Ho uses a value-based approach to help students suffering from anxiety and stress consider why medicine is meaningful to them as individuals. 

Ho also mentioned that the program includes easy-to-access events — such as yoga and meditation classes led by Birdsall — so students who might feel a stigma about engaging with mental health services can “dip their toe in wellness.”

Chopra addressed this stigma as well, explaining that there is a lot of work to be done in shifting attitudes regarding seeking out mental health resources. 

“We hear stories of medical students who were discriminated against during residency application cycles for disclosing that they have sought out mental health care,” wrote Chopra. “Other stories of residents being forced against their preference to go on extended leave (years +) for mental health crises further perpetuate our fears … the threat of retaliation is enough for many students to go through great lengths to either hide or forgo their need for care.”

Chopra emphasized that those who seek out help should not be seen as weak, but rather strong and resilient for acknowledging their limits in a field plagued by burnout.  

Furthermore, Chopra noted that medical schools are in a unique position to encourage this shift in outlook, as students build the foundation for their future careers.

“We are responsible for learning so much in a short period of time that we skip over the equally important skill of learning how to care for oneself,” wrote Chopra.

She emphasized that YSM is working to better provide mental health resources and support. However, she still hopes to see a resource or space specifically catered towards the trauma and concerns triggered by exposure to patients with stories that mirror the students’ own experiences.

Chopra said that this could be accomplished by providing peer support sessions tailored towards the topic, or grief counseling sessions specific to healthcare providers.

“Our vision is to enhance Yale School of Medicine’s positive learning environment by augmenting ease of access to mental health services and bolstering available student wellness support,” wrote John Francis, YSM associate dean for student affairs. “We will continue to utilize creative ways of increasing regular awareness of the program thereby growing utilization.” 

Gokhan said that it is difficult to express what changes he hopes to see more specifically than “more programs, more diverse providers, more access,” because the challenges facing the mental health of students and healthcare workers are emblematic of the entire United States healthcare system. 

Schaffer explained that a major barrier to student utilization of the resources is the culture of medicine itself, which encourages complete devotion to the field even in the face of great personal challenges.

This culture can model to students that in order to be a better doctor, more sacrifices must be made, according to Schaffer. If the choice is between studying or going to therapy, Schaffer said that students will feel pressure to choose to study. 

“The more that those above us in the hierarchy of medical training applaud – rather than look down upon – trainees’ efforts to maintain wellbeing, the more likely students may be to seek support, even if it means they have to sacrifice an hour of studying per week,” Schaffer wrote.

The Yale School of Medicine was founded in 1810. 

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UP CLOSE | The future of health care: How the pandemic ushered a new era of innovation at YNHHS

Though the Yale New Haven Health System was hit hard by the pandemic, it moved towards a more digital future as it adapted to fight the coronavirus. According to health system officials, many of the changes instituted will last for long after the pandemic has passed.
Published on May 7, 2021

Physicians have argued that health care in the 21st century will be divided into two separate eras: pre- and post-COVID-19 pandemic. Though experts have reason to believe that the coronavirus might linger for a while, the way its arrival impacted health systems across the globe was dramatic and destructive. At the same time, it also pushed health care professionals to seek pragmatic yet innovative solutions to address the herculean challenges that came with the coronavirus. 

From repurposing masks to building treatment protocols that were used by physicians worldwide, innovation was central to the Yale New Haven Health System’s operations throughout the pandemic.

In the past, the health care industry has been slow to adapt to new technologies. According to a 2017 study commissioned by Virtusa, an information technology company, health care lags approximately a decade behind other industries when it comes to innovation. This is largely due to regulatory barriers, such as extensive safety evaluations and risk assessments, that must be surpassed before new developments can be used in patient care — that is, under normal circumstances.

When the World Health Organization officially declared the pandemic in March of last year, the FDA created special emergency programs, such as the Coronavirus Treatment Acceleration Program, and participated in initiatives meant to speed up the development of new diagnostic methods, such as the COVID-19 Diagnostics Evidence Accelerator. Those changes allowed the American health care industry to innovate quicker in the face of the pandemic.

In more ways than one, the pandemic also catalyzed the digitalization of health care. From telehealth consults to the use of new technology to remotely monitor patients with chronic conditions, the pandemic has pushed the Yale New Haven Health System towards a more technologically advanced model of health care.

“It accelerated our adoption of telehealth like nothing else could have,” L. Scott Sussman, physician executive director for telehealth at YNHHS and Yale Medicine, told the News. “Along with that came the need to scale things and make sure that we had patient-friendly ways for accessing health care, so we went through different iterations of software, we created different workflows, we set up teams. … [Our] goal was to make it easy for patients to access this technology.”

In interviews with the News, biomedical scientists, Yale alumni, YNHHS physicians and administrators said that even though innovation was already a part of the Yale New Haven Health system, the pandemic has expedited its entry into a new era — one that leverages the advantages of technological developments and telehealth modalities to improve patient care.

“It accelerated our adoption of telehealth like nothing else could have. Along with that came the need to scale things and make sure that we had patient-friendly ways for accessing health care, so we went through different iterations of software, we created different workflows, we set up teams. … [Our] goal was to make it easy for patients to access this technology.”

—L. Scott Sussman, physician executive director for telehealth at YNHHS and Yale Medicine

Innovating under lockdown

In the beginning of the pandemic, Lisa Lattanza, chief of orthopaedics and rehabilitation at YNHHS, had to cancel her operations. As an orthopedic surgeon, most of her cases were considered elective, which meant that, initially, she would have to hunker down at home and wait out the restrictions on those surgeries. 

But despite not being able to act in the area of her training, she was summoned by the same call to action that doctors from all specialties felt pressed to respond to. The idea of using her experience to contribute to a then-limited, but nevertheless growing, arsenal of COVID-related knowledge and medical strategies made her excited to join the battle against the coronavirus.

Lattanza was part of a multidisciplinary team of physicians, scientists and engineers that were recruited at the beginning of the pandemic to be a part of CHIME — Yale’s Coalition for Health Innovations in Medical Emergencies.

“I wanted to do something to help,” she said. “I’m not in a specialty that is very much help with taking care of COVID patients, as an orthopedic surgeon, but I am and have been in an innovative space within orthopedics and 3D technology for about a decade.”

The CHIME group, Lattanza said, began their pursuits by trying to solve the issue of mask scarcity. From testing whether they could 3D-print masks that were as safe and effective as N95s — the gold standard for viral protection, which filter out up to 95 percent of small molecules that hover in the air — to trying to find urgent solutions to ventilator shortages, the team brought together a wide range of scientific expertise to address what were then the most pressing problems. 

“[The role of health innovation] has been shifting and evolving based on what the pandemic needs were,” Lattanza said. “Initially it was pretty rudimentary, it was getting masks and gowns and ventilators and things like that for patient care, and then I think the technology advancements really evolved.” 

Some things that have really been hurdles for the health system prior to the pandemic became necessities, and that was telehealth and how we had to transition in seeing patients. Now that’s become a really big part of certain people’s practice.

—Lisa Lattanza, chief of orthopaedics and rehabilitation at YNHHS

Although CHIME’s activities have since slowed down as supply shortages were remedied, the spirit of innovation remains alive within the scientific community and health care industry.

While this spirit of innovation occurred out of necessity, YNHHS later realized that a more long-term investment into the future of patient consultations could be advantageous. Telehealth, which was rarely used within YNHHS in February 2020 according to Sussman, is now widely used for primary care and specialty consultations in the system. 

While in February of last year YNHHS had completed 39 video visits, Sussman said, in February of 2021 alone, 45,224 video visits were completed system-wide. Now, the health system completes in only 10 minutes the same amount of telehealth consults they used to perform in a month.

 “Some things that have really been hurdles for the health system prior to the pandemic became necessities, and that was telehealth and how we had to transition in seeing patients,” Lattanza said. “Now that’s become a really big part of certain people’s practice.”

Telehealth consults

As the outside world had to shut down to curb the spread of the coronavirus, health care workers were forced to find an effective way to see their patients beyond hospital walls. Though there are many components to patient care that are not as adaptable to platforms like Zoom, including hands-on observations that are characteristic of physical exams, physicians circumvented these limitations by getting creative.

“If someone is complaining of abdominal pain, you might ask them to jump up and down, and if they are able to do that and maybe they even laugh, because it’s a silly thing to ask someone to do, they are less likely to have something like acute appendicitis, because if they have acute appendicitis it hurts to move and they will not do it,” Sussman said.

Another procedure that was hard to adapt was that of throat inspections. This type of exam would typically take place during an in-person visit and would involve inserting a 90-degree telescope into a patient’s larynx, upon which a light would be shone to reflect an image of the throat using a small mirror. At home, however, doctors have developed new protocols whereby they instruct patients to do a similar set up using their phone’s flashlight, according to Sussman. 

Other techniques, though less improvisational in nature, are equally as exciting, Sussman said. Digital tools are being sent to patients with chronic illnesses like diabetes and hypertension, and are being used on a more long-term basis to monitor their clinical states remotely.

“Another thing that we’re really excited about that’s newer is we’re using digital stethoscopes for select scheduled cardiology appointments,” Sussman said. “The patient would receive a digital stethoscope that they could put over their heart or lungs, and that information would be transmitted electronically to the physician so that they could have that information as part of the physical exam.”

From an infectious transmission standpoint, YNHHS Medical Director of Infection Prevention Richard Martinello said in an interview with the News that, depending on the gravity of a patient’s symptoms, avoiding in-hospital visits and instead consulting with physicians through telehealth could prevent infections that are acquired in waiting rooms, for example. According to the CDC, one in every 31 patients who enter a hospital, for example, may leave with a “health care-associated” infection.

But, as an infectious disease specialist, Martinello also explained that he worries about how telehealth could affect antimicrobial stewardship — a concerted effort by physicians to avoid unnecessary prescriptions of antibiotics. Without conducting a physical exam, some doctors might not be able to fully ascertain what a patient has and could overshoot antibiotic prescriptions, which could give rise to resistant bacterial strains if it becomes a widespread practice.

Even though telehealth might not be perfect right now, both Martinello and Lattanza pointed out that a change in the mindset of physicians and how they approach patient care through this modality will likely ensue after the pandemic, which could bring important developments to the area that make it even more comprehensive.

Though emergency medical needs should continue to be tended to in an in-person setting, Sussman explained, even after the pandemic, routine consults or periodical checkups could feasibly be transferred to an online format.

“Hospitals may one day be emergency departments, operating rooms and ICUs,” Sussman said.

Significant innovation is also taking place within the realm of remote patient monitoring. Even patients who are seen in an ambulatory setting for an emergency, for example, can leave with devices that enable their physicians to check in on their clinical state, if necessary.

“We can send a patient home with a digitally connected blood pressure cuff, a scale or a glucose monitor, and we’re able to get that information and provide care at a distance,” Sussman said.

For patients who already have chronic diseases, remote monitoring advancements that had already been in the works prior to the pandemic became even more important.

“Those patients … were actually at a great advantage because we could see everything that was going on remotely and they didn’t have to come in. If they had a question about anything we could go and look at the recordings and tell them what was happening with their brain waves.”

—Imran Quraishi, assistant professor of neurology

At the Yale Comprehensive Epilepsy Center, epilepsy patients who had responsive neurostimulation devices — which are surgically implanted into the brain to monitor brain waves and respond to activity to prevent seizures — could be remotely monitored by their physicians, Imran Quraishi, assistant professor of neurology, told the News.

“Those patients … were actually at a great advantage because we could see everything that was going on remotely and they didn’t have to come in,” Quraishi said. “If they had a question about anything we could go and look at the recordings and tell them what was happening with their brain waves.”

Other technology, such as Percept PC — a deep-brain stimulation device that is used in the treatment of drug-resistant epilepsy patients — comes with a programmer, which is like an app and can be accessed in Samsung cellphones, Quraishi explained. These programmers allow patients to check in on their devices’ battery lives and, in some cases, even adjust their therapy.

According to a press release issued by YNHHS on Mar. 16, the Yale New Haven Children’s Hospital has also partnered with DreaMed Diabetes, a medical device software company based in Israel, to test a new artificial intelligence device, called Advisor Pro. The tool could be used in the future to treat pediatric diabetes patients by tabulating changes to their blood glucose levels and automatically adjusting how much insulin they need to inject themselves with. 

Though clinical tests will be conducted with 100 diabetes patients at the children’s hospital over the next few months, as described in the press release, this device should also allow for doctors to monitor their patients’ glucose levels virtually, eliminating the need for them to come in for consults every time a checkup should be made. 

“Having our software utilized as a strategy that allows for both virtual and in-person visits is a necessity in the era of COVID-19 and the future of care,” Eran Atlas, co-founder and CEO of DreaMed Diabetes, said in a YNHHS press release.

The lifesaving power of telehealth in medical emergencies

Providing a means for people to request urgent consults at their fingertips is yet another way in which telehealth is contributing to patients’ well-being. In the case of strokes, for example, which are time-sensitive medical emergencies, YNHHS offers a service called TeleStroke.

“With TeleStroke, we have stroke neurologists who are available 24 hours a day for consults, and they perform those at over 15 different locations across Connecticut and into Rhode Island,” Sussman said in an interview with the News. “If someone is suspected of having a stroke, a consult is initiated and within minutes a stroke neurologist is able to get on a video visit and help with diagnosis and also direct treatment.”

According to the American Stroke Association’s guidelines, for patients suffering a stroke, timely treatment can be crucial. It is estimated that approximately 2 million neurons are lost for every minute of delay in restoring blood flow in the brain of someone who has suffered a stroke. “Door to needle” time — or how long it takes to get to a hospital, be correctly diagnosed and undergo proper treatment — can have a decisive impact on whether or not a stroke patient will ever walk, talk or even wake up again.

Though YNHHS’s TeleStroke program has been around for almost a decade, Sussman said, it became particularly important during the pandemic.

“It has literally impacted the lives of thousands of patients,” Sussman said. “Over 1,400 in 2020 alone were able to receive the care from Yale’s stroke neurologists. Otherwise, they might not have had positive outcomes.”

Telehealth in the ICU

Though YNHHS has been using teleICU — real-time audiovisual monitoring of patients in the intensive care unit — for almost five years now, according to Sussman, the advantages of this modality of care have become particularly evident during the pandemic. At Yale New Haven Hospital, for example, patient rooms in the ICU have cutting edge cameras so doctors can check in on their patients, Sussman said. This proved to be crucial with COVID-19 ICU patients, as the health care workers treating them can limit their exposure to the virus.

“They use high-definition cameras so that they can zoom in and even count somebody’s eyelashes, that’s how good the cameras are,” Sussman said.

Thanks to this platform, nurses and doctors also do not need to enter patients’ rooms to check on their vitals — they are registered in real-time and updated minute-to-minute in their monitoring station in the ICU. This allows health care professionals to react quickly to any urgent changes, despite not being present with the patient at first, according to Sussman.

Doctors and nurses thus do not need to re-don their full personal protective equipment every time they need to check on a COVID-19 patient. They can easily keep tabs on all of them at once for as long as they are in the teleICU bunker, which is located inside the hospital.

Critical patients themselves have also benefited from the increased use of technology within the health care system, Fiona Wu, a nurse who works in the YNHH COVID ICU, said. The use of iPads and other video conferencing devices and platforms, although not really prevalent before the pandemic, currently allows many of COVID-19 ICU patients to stay connected with their loved ones outside the hospital.

“We did purchase a whole bunch of iPads, we do Zoom meetings, I often just set it up, kind of prop it on the table,” Wu said. “They’re honestly so grateful and so happy just to be able to see their loved ones, but if we can’t figure out Zoom, I just put them on speaker and I just leave the phone by the bedside. … They call like 24/7.”

Impact of technological equity on health equity

While Leslie Asanga SPH ’20 was studying at the Yale School of Public Health in early 2020, he was also working part time as a pharmacist. When the pandemic first hit, he noticed that the elderly, immunocompromised and members of communities of color were not consistently picking up their medication.

“When the pandemic started, especially in New Haven, the bus system was closed … and a lot of these people don’t have cars, who are the people who rely on bus systems, so it really disproportionately affected them,” Asanga said. 

“A lot of [this technology] — especially in health, which is sad … is being built for profit … And when they are being built for profit, they are neglecting the people that really need it the most, to be honest like the seniors … [and] minorities that tend to have multiple disease states.”

—Leslie Asanga SPH ’20

In response, he founded Pills2Me, a tech startup that made pharmacy services available remotely through on-demand delivery. Part of Pills2Me’s mission involves bringing medication to people who need it but might have difficulty seeking it out in person. For people over the age of 65, their services cost nothing.

The financial and business-oriented motivations behind many health tech companies are concerning to Asanga. According to him, technology has the power to change the world, but if it is wielded selfishly it can end up creating many problems — especially for vulnerable communities.

“A lot of [this technology] — especially in health, which is sad … is being built for profit,” Asanga said. “And when they are being built for profit, they are neglecting the people that really need it the most, to be honest like the seniors … [and] minorities that tend to have multiple disease states.”

In the same way, however, Asanga noted that, if used with noble motives, technology can help break down barriers of access to health for many by eliminating difficulties that inadequate access of transportation, for example, could create.

“Telehealth allows us yet another pathway to interact and help patients, it really lowers that barrier to access,” Martinello said. “But of course, it’s not the end-all be-all.”

Access to technology is known to fall along socioeconomic lines, Martinello said. With that in mind, health care systems including YNHHS need to be mindful about facilitating remote access to their platforms for patients from all segments of society.

To that end, YNHHS has made it so its telehealth services can also be accessed through phone calls, eliminating the need for patients to have access to devices that can support video conferencing platforms such as Zoom in order to receive a consultation, Sussman explained.

“Using digital technology, we’ve been able to connect patients with care,” Sussman said. “In some of our federally qualified health centers, we’ve seen that the number of no-show appointments has gone down, because patients are now able to access care, and they don’t have to worry so much about arranging child care, or transportation, or taking time off of work.”

Early in the pandemic, telephone was an important modality for patients to access care, Sussman said. As video technology improved, telephones started to play a much smaller role, though there are still patients who are not able to access video visits.

Another means through which telehealth has allowed for more equitable care is through the facilitation of interpreter services. Throughout the pandemic, Sussman explained, the system has been able to evolve the services they offer. Currently, YNHHS patients can request simultaneous interpretation for over 100 different languages.

Part of increasing equity in technological access to health care, Sussman said, will also have to include initiatives to increase digital literacy among patient populations, but also in redesigning software and systems to make them more user-friendly.  

Kyle Ballou, YNHHS vice president for community and government relations, told the News that the health system also had to adapt the ways in which it interfaces with local communities during the pandemic.

 Though community health workers would normally visit neighborhoods on foot, much of their outreach efforts had to be moved to virtual platforms such as Zooms or online town halls, Ballou said. According to her, the system has also been able to count on the support of many local community leaders to understand the challenges people were experiencing throughout the pandemic, develop strategies to address them and, most recently, craft events and messaging to increase vaccine uptake.

“Internally we have town halls, where all of our employees can tune in once a week and hear what’s going on around the organization,” Ballou said. “We’re trying to use the technology to its best use for us to talk and interface with the community as well as have them talk and interface with us, but we’re still picking up the phone.”

Using telehealth to promote continuity of care

“Telehealth allows us yet another pathway to interact and help patients, it really lowers that barrier to access. But of course, it’s not the end-all be-all.”

—Richard Martinello, YNHHS Medical Director of Infection Prevention

YNHHS also had to contend with an overwhelming backlog of patients who had to forgo care earlier in the pandemic when lockdown measures had to be instituted. This, in addition to a fear of contracting COVID-19 in health care settings, deterred people from seeking care. Studies estimate that the long-term toll of chronic conditions which could otherwise have been more attentively treated, such as cancer and coronary heart disease for example, has increased throughout the pandemic.

To avoid a repeat of this situation in the future, YNHHS administrations have been advocating in the Connecticut General Assembly for legislation that could support the seamless long-term implementation of telehealth services.

“People delayed care, probably longer than they should have, and so what we’d like to do is prevent that from happening,” YNHHS CEO Marna Borgstrom said in a press conference on May 3. “We think that telehealth is one important way to do that.”

According to Borgstrom, the health system is pushing for the Connecticut General Assembly to adopt House Bill 6472 and Senate Bill 1022, which would both provide continuous reimbursement to providers of telehealth services that are either paid for commercially or subsidized through Medicaid. The hope, she said, is for this to give patients greater flexibility regarding where they would like to consult with their physicians — whether it is in person or through telehealth. If patients are supported to seek care in whatever manner is most accessible to them, Borgstrom said, this could prevent delayed care.

“We are continuing to advocate for the use of telehealth and telemedicine to keep people more comfortable in getting appropriate care where it may be safer and more comfortable for them,” Borgstrom said.

Innovation moving forward

After international emergencies such as this pandemic, Martinello explained, it is common for long-term changes to be put into practice. But even though considerable progress is often born of that phenomenon, so too is a loss in the energy that had been propelling that momentum.

“Something I really worry about, we’ve seen this in past pandemics, notably the 2009 pandemic, is that while there is a great deal of attention and resources put toward our current pandemic, there’s also a great deal of fatigue,” Martinello said. “Pandemic fatigue … [and] governmental and organizational fatigue.”

But the lessons learned along the way will help pave the way forward, he noted. Lattanza added that the spirit of collaboration and innovation will stay alive after the pandemic.

According to Martinello, the biggest challenge that health care as a whole faces as it leaps into this new technological age, transitioning from a pandemic-motivated health care model to a universally convenient one, is understanding how to best leverage the benefits of telehealth and understand its potential pitfalls.

The pandemic has proved, though, the boundless potential for innovation that exists within the health sector, Sussman said, as well as more specifically in telehealth. To him, it all boils down to providing the best possible care to patients, wherever they feel more comfortable.

Maria Fernanda Pacheco | maria.pacheco@yale.edu 

‘It’s terrifying’: Students say racism runs rampant at School of Nursing

In interviews with the News, students criticized outdated curriculum, offensive remarks by guest lecturers and professors and a lack of diversity among students and staff.

Published on October 29, 2020

Even though Tayisha Saint Vil NUR ’23 has been at Yale School of Nursing for less than a semester, she already feels unsafe as a Black student at the school. 

“It’s terrifying,” Saint Vil told the News. “This feels like a really hostile environment for Black and brown students to learn.”

Just two months before Saint Vil arrived on campus, the School of Nursing committed to improving that environment — and addressing the “racism that happened right here.” In a June 18 statement to the nursing school community, Dean Ann Kurth promised to be “intentional and accountable” in learning from the school’s failings and helping YSN “tap into the true ethos of our school.”

“We must recognize that without structural and institutional transformation, YSN will continue to perpetuate inequities and miss critical opportunities to fight against the health implications of racism and improve the health of all marginalized communities in the United States,” she wrote.

Kurth’s statement came one year after a professor asked a student, “Are you saying my exams are racist?” after the student expressed concerns over BIPOC retention at a town hall. The year before, a guest lecturer gave a presentation on how to spot dermatological conditions — without sharing how to identify those conditions on Black skin. 

According to 19 students — and a collection of emails, instructional materials and other documents obtained by the News — those are not isolated incidents, but rather emblematic of the culture at the West Campus school.

In interviews with the News, students criticized outdated curriculum, offensive remarks by guest lecturers and professors and a lack of diversity among students and staff. They said that the administration has failed to adequately address these issues, and that institutional channels — including an Office of Diversity, Equity and Inclusion established in 2015 — do not provide adequate recourse for student complaints. Raven Rodriguez, who was hired in 2019 as director of diversity, equity and inclusion, resigned abruptly last week, criticizing an “oppressive status quo” at the school.

Black students, said Sola Stamm NUR ’21, quickly become aware that the program is “academically and culturally” built for their white peers. They “fall through the cracks” academically and socially, she said, and the School of Nursing leaves them to fend for themselves.

More than 220 students attended a forum on Monday set up to address a student petition calling for a full-time faculty member dedicated to DEI issues. Students brought their complaints to Kurth at the forum.

“I do believe we have to do better; we can do better — despite all legitimate concerns I really am committed to seeing YSN becoming a better place,” Kurth told students at the forum.

But students told Kurth that she has not proven herself up to the task.

“It’s terrifying. This feels like a really hostile environment for Black and brown students to learn.”

—Tayisha Saint Vil NUR ’23

OUTDATED INSTRUCTIONAL MATERIALS 

Five nursing students told the News that they were initially attracted to the school because of its social justice-oriented advertising. For example, the application requires an essay regarding students’ interpretation of the School of Nursing’s mission, “better health for all people.”

But according to Emily Brown NUR ’22, Cameron McCaugherty NUR ’22 and Saint Vil, the school’s branding is misleading.

“[The tagline] does not apply to their students in the slightest,” Brown said. “And I would even argue it doesn’t apply to our future patients, because the education that we receive is marginalizing people of color, particularly Black people and transgender folks.”

Five students cited a 2018 dermatology presentation by guest lecturer Lindita Vinca — a certified nurse practitioner invited by School of Nursing professor Deborah Fahs — that included “hundreds of slides” without “a single example of a single dermatologic condition on skin that wasn’t white,” according to Billie Campion NUR ’21. Nursing lecturer Patrice O’Neill-Wilhelm invited Vinca to deliver another lecture in 2019 — an invitation that two students criticized in interviews with the News. Fahs, O’Neill-Wilhelm and Vinca did not respond to multiple requests for comment.

“If you are only trained to recognize skin conditions on white skin, they can be really easy to miss on Black skin,” Campion said. “Besides the fact that this was a huge oversight, it was a thing that never occurred to the faculty for that class … and it never occurred to them that we might want to know what a skin condition looked like on Black skin.”

Students also raised concerns about curriculum developed and delivered by faculty members themselves. Professors have taught that race is a risk factor for certain diseases — a theory that has long been contested — and failed to acknowledge the root causes of racial disparities in health outcomes, students say.

For example, professor Lisa Meland taught in her “Introduction to Pharmacology” lecture last year that the populations at greatest risk for primary hypertension include “African Americans, [and] Mexican Americans,” according to lecture slides obtained by the News.

“We’ve heard lecture after lecture listing anti-Black rhetoric, for example that being Black is a risk factor for hypertension … without any elaboration on the reasons why someone might be at higher risk,” Genevieve Lipari NUR ’22 wrote in an email to the News. “When asked to elaborate, many faculty have replied, ‘I don’t know,’ or even worse, attributed it to differences in metabolism or some other biological difference which we know has no basis because race is a social construct.”

Brown said that these so-called risk factors are actually associated with inherent racism in the health care industry — which the School of Nursing curriculum fails to acknowledge, students say.

In a video obtained by the News, nursing lecturer Patrice O’Neill-Wilhelm said she “really cannot” think of any examples in which race was medically relevant during a lecture on trauma-informed care.

“[The tagline] does not apply to their students in the slightest. And I would even argue it doesn’t apply to our future patients, because the education that we receive is marginalizing people of color, particularly Black people and transgender folks.”

—Emily Brown NUR ’22

“Patrice was like ‘No, I don’t have any examples’ so I was like, ‘Well I’ve got a ton,’” Ashleigh Evans NUR ’23 told the News. “I start going and I’m like, ‘There is Tuskegee syphilis and John Hopkins and forced sterilization — there are so many examples to choose from,’ and [then] she cuts me off.”

As confirmed by the video, O’Neill-Wilhelm thanked Evans for her contributions during class but asked her to give other students time to speak. Evans was only allowed to continue giving her thoughts at the end of class after two white students spoke up on Evans’ behalf.

Neither Meland nor O’Neill-Wilhelm responded to multiple requests for comment.

For her part, Kurth pointed to the school’s mission — “better health for all people” — in her June email and outlined a curriculum review as one of eight initial actions.

“We reject the use of race as a proxy to make clinical predictions and support racial terminology in the biological sciences only as a political or socioeconomic category to study racism and the structural inequities that produce health disparities in marginalized, underrepresented, and underserved people,” Kurth wrote.

Still, according to Rodriguez, racism in the medicine and nursing curriculum was the core complaint she heard from students during her time as DEI director.

CONVERSATIONS IN THE CLASSROOM

Curriculum is just one part of the problem, students said, citing multiple instances of offensive remarks in the classroom.

Two students told the News that O’Neill-Wilhelm said in a lecture that in her hometown, “All Nepali people work at Dunkin’ Donuts.” O’Neill-Wilhelm did not respond to multiple requests for comment.

Four students expressed discomfort about a guest lecturer invited by O’Neill-Wilhelm, Aron Rose, who is an associate clinical professor at the Yale School of Medicine. According to a recording obtained by the News, Rose said in a lecture that “the Argyll Robertson pupil is called the prostitute’s pupil. It’s kind of cute, I remember this as a resident, because it accommodates, but does not react. Get it? Like a prostitute? Good.”

In an email to the News, Rose explained that the Argyll Robertson pupil was “historically called the prostitute’s pupil,” serving as a “mnemonic for medical students.”

Students also said that Rose pointed to Asian nursing students in the room and talked about their eye shape during the same lecture. One student, who requested anonymity due to fear of retribution, expressed concerns to Rose at the time and later emailed LaRon Nelson, who at the time was leading the DEI office as associate dean of global health and equity.

“The Asian students in the class were in fact actually publicly shamed and targeted when he chose to point us out for our lack of double eyelids in front of the whole class,” the email read. “As I’m sure everyone must know, not all Asian people have the same eye shape, and many Asians, including a large population of South Asians, and including myself, do have double eyelids.”

Rose told the News that course instructors had asked him to demonstrate how to flip the upper lid and remove a foreign body from the eye. To do so painlessly and effectively, certain anatomic landmarks such as the upper lid fold — which he said is present in “some patients but not in others” — must be identified.

“While I cannot take responsibility for others’ feelings or how they might interpret the information I aim to impart, I regret any offence taken,” he wrote in an email to the News. “Working with and treating people of multiple ethnicities worldwide is a privilege and a responsibility I take very seriously. I try my best to be sensitive to (and respectful of) all kinds of differences, respectfully acknowledging the numerous variations in humans — be they anatomical or emotional.”

After this incident, students complained about Rose, who was scheduled to give a talk in another professor’s class within the month. Nelson told the News that he looked into student complaints concerning Rose’s comments and met with him about them.

Kurth told the News that when dealing with student complaints on faculty and guest lecturers, the administration attempts to find ways to “educate the offending party” before taking serious action.

“Does it look like [there is] any willingness to acknowledge the harm and to improve?” Kurth said. “If so, then we can facilitate a conversation — if that is desired and consented to. That’s one example of an intervention. If not, it might need to be a very forced conversation with the guest lecturer or faculty member if you will … and then [the] consequence being non-engagement in the school.”

In Rose’s case, it was “clear” that the lecturer was not going to “reflect [or] self-educate,” Kurth told the News. He was not invited back to give his scheduled lecture.

Kurth’s June 18 email outlined plans for “anti-racism education and capacity-skills building” among instructors and students, to be implemented within the next six months. The school also plans to include anti-racism and DEI criteria in course and instructor evaluations starting in the 2021 cycle.

DIVERSITY OF FACULTY AND STUDENTS

In addition to concerns about individual professors, students criticized the makeup of School of Nursing faculty at large and brought up those concerns at Monday’s forum with Dean Kurth.

According to the Office of Institutional Research, there were 25 tenured and tenure-track faculty members out of a total of 97 faculty members at the school during the 2019-20 academic year. On Monday, students asked Kurth how many of those faculty members are Black.

She gave one name: LaRon Nelson.

“Most Black people are in support staff positions,” Shantrice King NUR ’22 told the News. “We need an entire overhaul of our administration. … [We need] a new structure, a new way of thinking about this [and] a new way of working.”

The problem is not just with hired faculty, students said, but also the guest lecturers they invite to the classroom.

“Our guest speakers are predominantly friends or colleagues of our white faculty which perpetuates a culture of learning from only white practitioners, while we know this is not representative of the broader landscape of providers,” Lipari wrote in an email to the News. “It prioritizes the learning of white students who can more easily identify with the providers and perpetuates power dynamics that elevate white knowledge.”

“Most Black people are in support staff positions. We need an entire overhaul of our administration … [We need] a new structure, a new way of thinking about this [and] a new way of working.”

—Shantrice King NUR ’22

Kurth told the News that the nursing school has “made great strides” over the last three years, increasing the number of Black and Latinx faculty on the clinical side by seven.

That progress, according to Kurth, is not limited to faculty. She wrote in a Monday email to the School of Nursing community that the 2020 cohort of students was “the most diverse in YSN history.” The administration, she added, has a “Pursuit of Progress” fund for BIPOC students and programming. 

University Provost Scott Strobel echoed Kurth’s sentiments in his own Monday email to the nursing community, stating that BIPOC students compose 31 percent of the student body. In an interview with the News, Kurth described the increase in BIPOC students as “not as far as we want it to be,” but that it was “a step in the right direction.”

Still, students criticize a lack of representation at the school. For example, there were only two Indigenous students and one Indigenous faculty member at the School of Nursing in the 2019-20 academic year, the most recent year for which OIR data is available.

“Indigenous people are kind of just completely left out of the conversation,” Jill Langan NUR ’21 told the News. “The only real support or conversations I’ve had that are substantive around Indigenous health care or focusing on Indigeneity in health has come from peer-to-peer conversations.”

2019 TOWN HALL

In her June 18 statement regarding anti-racism at the School of Nursing, Kurth apologized for “all the times” that BIPOC members of the community were “hurt and let down” because of the school’s failure to effectively address racism.

“Recent examples,” Kurth wrote in the statement, “include incidents that occurred at a Jan. 2019 town hall with the [Graduate Entry Prespecialty in Nursing (GEPN) Program] faculty and students.”

According to McCaugherty and Campion, it was unclear to students in the GEPN Program — the first-year program at the school — what circumstances necessitated this town hall meeting in the first place.

Ana Svibruck NUR ’21 said the meeting started with vague comments and “random feedback” from students about the GEPN Program. After a returning GEPN student declared their support for a remediation policy — which would alter an existing policy that prevented students from continuing in the program if they fail an exam — the conversation started to get confrontational, according to Svibruck.

When Svibruck asked about retention rates for students of color in particular, she and Leonne Tanis NUR ’21 recounted in interviews, Honan asked “Are you saying my exams are racist?”

Kurth told the News that she has had “multiple conversations” with Honan related to the town hall.

“What was happening was that students were expressing their concerns and experiences and every time a person of color spoke, a person from the faculty would directly attack them personally back in response, and it was really bizarre,” McCaugherty said. 

Tanis, who is Black, told the News that she was publicly mocked by former School of Nursing professor Shannon Pranger during the town hall. According to Tanis, Pranger “put her hand above her head” and “started snapping” at her — in what Tanis called a “stereotypical impersonation of a Black woman.”

Campion and Tanis added that Pranger became defensive during the town hall.

“She screamed at [those present] that her husband could be Black, we don’t know her, and we don’t know what her family is like,” Campion said. “We were well acquainted with the fact that her husband was a white person.”

Kurth told the News in an interview that Shannon Pranger is “no longer here.” Kurth did not specify whether or not this was related to the town hall incident. Pranger did not respond to multiple requests for comment.

After the town hall, Tanis took her grievance to the Provost’s Office, where Director of the Office of Institutional Equity and Access Valarie Stanley conducted an informal investigation. Tanis also met with Kurth, who personally apologized to her, but Tanis felt that wasn’t enough.

Kurth’s public apology — in her anti-racist statement this summer — didn’t come until a year after the fact.

MONDAY’S FORUM

“We need to take action. We need policy changes, because we can talk about racism all day, all year [and] for centuries, but that’s not enough. ”

—Tayisha Saint Vil NUR ’23

Student frustrations came to a head on Monday during a forum with Kurth that aimed to address students’ petition protesting administrative changes in the DEI office. More than 220 nursing students attended — students pressed Kurth not just about their petition but about the School of Nursing’s culture as a whole and her lack of progress in improving it.

“They keep on missing the mark and actively not doing the job,” Sola Stamm NUR ’21 said in an interview. “It’s so unacceptable to see the administration refusing to confront its anti-Black racism instead of expanding and being better teachers, better health care providers and a better institution.”

In addition to raising specific concerns about administrative changes — including Kurth taking the DEI office under her purview — students asked Kurth what grade she believes the nursing community would give her for her response to racism.

“I think it’s clear that you all would say I do not deserve a good score, and I’m willing to hear that,” Kurth said. “It’s a work in progress.”

Saint Vil asked Kurth why she believes many Black students refuse to meet with her, and why those students who do express “trauma, frustration and pain.”

After a pause, Kurth responded that she feels there is a sense that there has been “harm,” and that the harm has not been addressed quickly enough. She added that her goal is to “do better with that.”

“As a community if we can’t have dialogue, we’re not going to be able to move forward,” Kurth said. “We have got to move together in making [this] a better place for our Black students.”

Later in the forum, Co-President of the Yale School of Nursing Student Government Organization Zoe Feinstein NUR ’22 interrupted Kurth to point out that she was using “a lot of passive voice” and “a lot of ‘we’” when students felt that she was the one who had authority.

When Kurth tried to hand the floor over to Nelson, students said they wanted Kurth to speak about these issues.

“I believe in ‘we’ and not just ‘I’,” Kurth responded. “There is a ‘we’ here. We have set up structures like the IDEAS council, like the curriculum committee that has student representation, like now having representatives in GEPN. … That’s the way that we make change.” 

Still, students do not think that dialogue is enough.

“We need to take action,” Saint Vil said at the forum. “We need policy changes, because we can talk about racism all day, all year [and] for centuries, but that’s not enough.”

Clarification, Oct. 29: A previous version of this article implied that all 220 students in attendance at the Monday forum brought complaints against Kurth. The article has been updated to clarify that not all 220 attendees brought complaints to the forum.

UP CLOSE:
Ahead of STEM report, Yale takes stock

Published on April 27, 2018

In 1982, when Yale chemistry and molecular biophysics and biochemistry professor Gary Brudvig arrived at the University, the development of the sciences at Yale — particularly with respect to facilities on Science Hill — had been stagnant for two decades. Since the 1960s, when Kline Chemistry Lab, Kline Geology Lab and Kline Biology Tower were built, the University had constructed no new buildings for the sciences.

It remained that way for the next 10 years until the Nancy Lee and Perry R. Bass Center for Molecular and Structural Biology — housing the Molecular Biophysics and Biochemistry Department — was built in 1993. Later, a few years after the turn of the century, the Class of 1954 Environmental Science Center, Class of 1954 Chemistry Research Building and Kroon Hall were added to Science Hill — a result of former University President Richard Levin’s investment in the sciences, which provided new resources for only some of Yale’s scientific disciplines.

“That was a period of about 30 years without really any new construction on Science Hill,” Brudvig said. “Of course, for science to grow, you need to have laboratories to do the research.”

Brudvig and many other faculty members in the sciences are now more optimistic about the growth of science at the University.

In 2007, Yale purchased West Campus from Bayer Pharmaceuticals, providing instant laboratory space that the University needed to expand, mainly in biological fields. With 1.6 million square feet of workspace, West Campus today serves as the home of seven research institutes and the Yale School of Nursing.

In the past five years, Sterling Chemistry Laboratory and Kline Chemistry Laboratory — adjacent buildings for the Chemistry Department — have undergone renovations costing several hundred million dollars. Numerous students, from undergraduates taking introductory chemistry courses to organic chemistry graduate students, have spoken highly of the updates to the 95-year-old Sterling building, which include three new glass-enclosed teaching labs, stronger electrical and plumbing systems and 31,600 square feet of additional space.

Most recently, the new Yale Science Building — located at the site of the old J.W. Gibbs Laboratory — is finally in its initial stages of construction, after financial concerns throughout the decade had previously derailed plans for the building.

The seven-story, 240,000- square-foot building will house the Department of Molecular, Cellular and Developmental Biology and part of the Molecular Biophysics and Biochemistry and Physics departments. It was designed to expand the horizons of research at Yale, featuring specialized vibration-free labs for electron microscopy in the basement, a greenhouse on the top floor for ecological research and state-of-the-art labs for organic synthesis and quantitative biology.

In light of Yale’s most recent investments — coupled with the discrepancy between the University’s ranking in STEM and humanities fields — the University must centralize discussions about areas for potential improvement in the sciences and confront the issues facing the scientific community. Administrators hope to accomplish that through the University Science Strategy Committee, created in January 2017 after University President Peter Salovey drew attention to the problems in the sciences in a staff-wide letter.

Chaired by Vice President for West Campus Planning and Program Development Scott Strobel, the committee has met over the past year to pinpoint areas of improvement in the sciences and identify the best paths forward in a report. And while the committee will not disclose details of the report until its release this summer, faculty members interviewed cited fostering recruitment, maintaining state-of-the-art facilities and integrating the University’s distant science campuses as three of the most pressing issues facing STEM at Yale.

Defining science at Yale “for decades to come”

In November of 2016, Salovey wrote a letter to all faculty and staff emphasizing the need for bolder investment in science and engineering. While Yale College has perennially ranked in the top three for undergraduate education, Yale usually places between 10th and 15th in the rankings of world research universities, Salovey said. Out of this incongruity arises an opportunity to bolster science, he explained, as the sciences “most differentiate Yale from those above us on such lists.”

As a follow up to the letter, University Provost Benjamin Polak announced in January 2017 that he would charge a committee with creating a strategic plan for STEM at Yale. The University Science Strategy Committee would analyze the full portfolio of sciences at Yale and identify weak links to target as future priorities.

“While the immediate task of the committee is to provide a set of priorities, it also has the opportunity to define science at Yale for decades to come,” he wrote in a letter to faculty members. “I am asking the committee to ‘dream big,’ unconstrained by resources or realism.”

Comprised of 14 members, the University Science Strategy Committee includes science faculty members as well as top administrators from the Office of Institutional Research and Office of Development. Although the committee members span all of Yale’s science campuses, the group does not act as a representative committee for each of the schools, Strobel said.

“The goal is to think more broadly and as institutionally as possible about what areas need particular attention or prioritization. We’re trying to identify strategic areas that have a campuswide, multi-school, broad impact,” he said. “That’s what the committee was charged to do.”

Since its creation in 2017, the committee has met for more than 70 hours, holding about 50 meetings. So far, one of its main efforts has been soliciting input from faculty members across the University. Now, the committee is evaluating the feedback and condensing it into a few broad ideas and recurring themes.

These “big ideas” are priorities for future fundraising initiatives, rather than plans for allocating current funds, Strobel said. Given that task, the committee must develop a list of ranked priorities, describing each one’s impact, feasibility and comparative advantage, as well as resources required to accomplish it.

Additionally, Polak requested that the committee create a list of targets that could be accomplished at current levels of resources, as well as those possible with another $50 million, $100 million and $150 million in annual expenditures.

“We really are working hard; we’re taking the charge very seriously. We have been really grateful to all the people that have provided quality input, and we do have to make decisions,” Strobel said.

The committee plans to release its report in the next few months, likely over the summer, Strobel said. Until then, its findings, including any of the “big ideas,” will remain confidential, he added.

However, Vice Provost for Research Peter Schiffer, who is not on the committee, speculated that the report will include guidelines for areas of scientific research.

“I expect that the committee’s report will point to areas of opportunity for Yale research, and I imagine that many of our researchers will be excited to explore those opportunities,” he said.

Although unable to share details about the work, committee member Akiko Iwasaki, an immunobiology and molecular, cellular and developmental biology professor, was enthusiastic about strengthening Yale’s science offerings.

“I devote a countless number of hours to this committee because I believe in its mission — to identify bold ideas that would strengthen and transform science at Yale,” Iwasaki said.

Strobel noted that the committee is unlike any other science committee at Yale or peer institutions. While other schools have charged committees with thinking about the engineering school or the basic sciences, for example, this is one of the first times that a campuswide science strategy process has been implemented at a university.

“What became evident was that we couldn’t find an example of a committee that has been charged to think in quite such a broad way about the campus,” Strobel said. “We have an opportunity to see in a broader, more complete way the portfolio of sciences at Yale and think about what’s missing.”

For instance, a faculty committee was charged with producing recommendations for the Yale Science Building, but this committee — the Yale Science Building Committee, chaired by molecular, cellular and developmental biology professor and University Science Strategy Committee member Anna Marie Pyle — focused on the concerns of the Molecular, Cellular and Developmental Biology Department, which will be housed there.

Levin’s $500 million science initiative spawned several committees of varying scope. The 2003 Chemistry Building Committee planned the development of the Class of 1954 Chemistry Research Building, and the Committee on Yale College Education addressed STEM curricula in their 2003 report as part of the wider topic of undergraduate education.

Unlike these committees, though, the University Science Strategy Committee takes a different approach, identifying broader themes to support excellence in STEM, and STEM alone.

Mark Gerstein, a professor of biomedical informatics, molecular biophysics and biochemistry and computer science, lauded the committee’s creation. It is crucial, he said, to determine a strategy for science at Yale, as opposed to just narrow “tactics,” like specific programs or buildings.

“If we want to maintain our strength as a university — not just in the sciences — we really need to field a full team,” Gerstein said. “It’s like a football team — you can’t win the Super Bowl if you don’t have all the different positions.”

Prioritizing the sciences

In determining the most effective priorities for the strategic growth of the sciences, Yale must balance attention to the sciences and humanities, taking into account the University’s historical eminence in the humanities, arts and social sciences. And Salovey’s letter noted that the Yale does not plan to invest in University-wide science at the expense of the humanities, arts and social sciences.

Gerstein acknowledged that Yale has traditionally been thought to emphasize science less than other universities have.

The University currently has 21 professors in computer science, while Harvard — which announced a 50 percent increase in the size of its computer science faculty in 2014 — has 37. MIT has over 70, many of whom also contribute to the MIT Institute for Data, Systems, and Society.

To some degree, putting “more money in your machine” simply results in more research successes coming out, Gerstein said.

“But Yale is a full-featured university. I do think that’s important in terms of the culture and where Yale is relative to other places,” he said.

He noted that comparisons of Yale to schools at one extreme — like the MIT, which focuses almost exclusively on science — may be misleading.

In 2015, MIT launched the Institute for Data, Systems, and Society, which included a new center on statistics and data science. Creating this center has been crucial to promoting the development of academic programs in statistics and data science at MIT while also taking advantage of the university’s strengths in computation, according to David Gamarnik, a professor of operations research at MIT and member of the Statistics and Data Science Center.

At Yale, the Department of Statistics was transformed into the Department of Statistics and Data Science last spring, reflecting the University’s recognition that facilities like the Yale Center for Genome Analysis and instruments like its new cryo-electron microscope produce large quantities of information that must be analyzed.

While Gamarnik said he cannot predict the impact of Yale’s change, he suggested, the new department name does increase the visibility of data science and its opportunities, especially to undergraduates.

As the University expands its comparatively small science programs, the committee will draw on input from current science faculty members to inform its report.

Still, some professors interviewed noted that the committee’s secrecy throughout this process is not necessarily a good thing.

“To maintain excellence in the science, the Yale administration must make a real effort to listen, especially if science isn’t their field — which it very often isn’t,” said molecular biophysics and biochemistry professor Joan Steitz, adding that she has not been asked to provide input to the committee. “I know the committee exists, but I don’t really know anything about it. I think it would make much more of an impact if it were a more open and transparent operation.”

In an email to the News, Strobel disputed claims that the committee lacks transparency, saying that Salovey provided a progress report on the committee’s work earlier in the semester and that more than 100 faculty members have met with the committee. Additionally, he said, there will be a discussion period with the University community following the release of the report.

And while the committee won’t disclose any details about its forthcoming report, to many science faculty at Yale, it is clear where the University must improve.

Roadblocks in faculty recruitment and retainment

Recruiting and retaining faculty members have become two of the most pressing issues for Yale, as the University competes with its peer institutions for the most talented and productive scientists.

“If we try to recruit 50 faculty, for example, you don’t expect all of them to come. But you have to think, if we were some other peer institution, would we have gotten a larger fraction of those people?” Gerstein said. “And that’s a very hard question to answer objectively.”

Delays in the faculty hiring process also play a role in recruitment, according to Steitz.

While peer institutions would take one week to get a job offer out, Yale would take six, she said. The situation has made faculty recruitment for the sciences more difficult at Yale than at other universities, Steitz added.

Dean of the Faculty of Arts and Sciences Tamar Gendler said that most job offers are issued within a few days of a Department’s request, but that in complicated cases, it may take a week or two to formalize offers.

Steitz also acknowledged that job offers have become more punctual since Schiffer, the vice provost for research, arrived at Yale.

“Maybe things like that are going to be improving, but they do make a difference. We can’t have the attitude that people will come to Yale and not go to other places just because Yale is Yale,” Steitz said.

Gerstein suggested that Yale’s location in New Haven also serves as a “major factor,” potentially hindering success in faculty recruitment. Especially when compared to California, Boston or New York, living in New Haven may be less appealing to potential professors, he added.

Within the Chemistry Department, however, Yale has been able to make several successful senior hires recently, according to Brudvig. These include organic chemists Scott Miller and Jonathan Ellman, inorganic chemists Patrick Holland and James Mayer and theoretical chemist Sharon Hammes-Schiffer.

“With those five senior hires and a number of very good junior hires — many of them associated with the West Campus — I think chemistry has really made significant improvements in the quality of our faculty and research programs here,” Brudvig said.

Playing catch-up

Imperative to successful faculty recruitment, the University must also become more competitive in terms of facilities, equipment and setup funds. In other words, Yale has to improve upon past fundraising efforts for STEM for its next capital campaign.

While the construction of the Yale Science Building started last year, plans for the building were actually first developed in 1992 — financial concerns repeatedly pushed back the start of construction. These same issues also delayed maintenance of Yale’s existing science facilities while other campus buildings were being renovated over the same period.

Consequently, Levin’s $500 million investment in the sciences in the 2000s served as “a bit of catch-up” according to Jeremiah Ostriker, then provost of Princeton University, in a 2000 Nature article. “I think they realized it was a necessity,” he said.

“Other campuses that I would consider peer campuses were getting flashy new buildings for their science departments, and it took Yale until now to do it instead of 20 years ago,” Steitz said.

From 2001 to 2004, Harvard spent $22 million renovating its Science Center, which was completed in 1972. By contrast, Yale’s Kline Biology Tower, which currently houses the Molecular, Cellular and Developmental Biology Department, was completed in 1967 and did not receive a major renovation until 2017, when the lower level of the Center for Science and Social Science Information was overhauled.

More recently, Yale took a longer time than many other institutions to invest in advanced cryo-electron microscopy — a revolutionary technique for visualizing biological structures. Top-of-the-line cryo-electron microscopes cost several million dollars each, and because this investment took multiple years, many of the best young researchers in the structural biology field went to other universities.

Over in Cambridge, Harvard has had cryo-EM technology since 1999. Recently, teaming up with the Dana-Farber Cancer Institute, Boston Children’s Hospital and Massachusetts General Hospital, the university has built a new facility to accommodate three new cryo-electron microscopes. The instruments themselves cost $16 million, while renovation of the facility cost $10 million, according to Zongli Li, the facility director of the new Harvard Cryo-Electron Microscopy Center for Structural Biology.

In New Haven, Yale installed the $8 million Titan Krios cryo-electron microscope — the world’s most powerful cryo-EM instrument — at West Campus last fall. And while there has been single-particle cryo-EM equipment at Yale since 1998, Strobel said those instruments cannot visualize molecules at the same resolution as the Krios.

Marc Llaguno, the manager for cryo-EM at the Center for Cellular and Molecular Imaging, said Yale this year plans to upgrade its old cryo-EM microscope, which arrived in 1999.

But despite the University’s relative delay in investment in the most powerful cryo-EM technology, the new Krios is beginning to draw top professors to Yale, such as Jun Liu, a renowned expert in tomography. Faculty members and administrators hope that maintaining investment in such rapidly evolving technologies and infrastructure will continue Yale’s upward progress.

Integrating three campuses

A final recurring concern is more effectively connecting Yale’s various science campuses — Science Hill, the School of Medicine and West Campus — to enable and foster collaboration across the University. Historically, West Campus, a 30-minute shuttle ride from central campus, has been the hardest to unify with the rest of the University.

In the past, the Molecular Biophysics and Biochemistry Department was split between two sites: Science Hill and the medical school. This divide has been detrimental to research, as science requires collaboration and support, Steitz said. And the recent acquisition of West Campus, although it provided 1.5 million square feet of building space, has merely exacerbated the issue, splitting molecular biophysics and biochemistry into three places.

“There are very few undergraduates out there on West Campus,” Steitz said. “It’s very difficult for the people who are out there. We have some fabulous people in MB&B who are out there, but they just can’t participate, because they’re too far away.”

Although there is no way to physically change West Campus’ location, ensuring Science Hill, the medical campus and West Campus are collaborative will have to be a priority for the strategic committee, professors interviewed said.

For example, Sandy Chang, the associate dean for science education, noted that Molecular Biophysics and Biochemistry Department workshops and talks are often rotated among the science campuses, encouraging investigators to interact with one another beyond their own facilities.

Part of what has made Harvard’s biostatistics program so strong and dynamic is that the T.H. Chan School of Public Health, medical school and dental school are embedded within Harvard’s campus, according to John Quackenbush, a biostatistics professor at Harvard.

“There’s a lot of cross-collaboration and cross-fertilization between the academic programs and the research programs that are underway in the Harvard hospitals,” he said.

Not an overnight process

A year has passed since Polak convened the University Science Strategy Committee, and faculty members are hopeful that it will help propel Yale to become the next world leader in science research.

“Yale has always made leaders. Yale is very unique in that they have an incredible track record — look at the U.S. presidents, that’s the ultimate leadership,” said Jonathan Rothberg GRD ’91, an adjunct professor at the School of Medicine and medical entrepreneur who funds an innovation prize for Yale students. “Now, they’re training a generation of leadership that understands technology. I think it’s a huge transition for Yale, and it started with Peter Salovey’s letter, saying we must have leadership in science.”

In the next few months, the committee will continue to speak with faculty members, evaluating the suggestions they receive and determining the resources required to make important improvements. What concrete and foreseeable impact the committee will make remains unclear as of now.

“I hope there’s opportunity for some of the ideas to be implemented and acted on with an impact immediately,” Strobel said. “And I expect there are other things where we have to raise money or we have to find other resources before we can start to act.”

Asked about the potential for Yale to “catch up” to its peer institutions, Brudvig was enthusiastic. He pointed to the recently released 2018 U.S. News & World Report graduate program rankings, in which Yale’s chemistry program for the first time cracked the top 10.

While pleased by the improvement in the rankings, Brudvig made clear that bolstering the sciences at Yale — and ultimately rising to the top of those rankings — is a long-term process.

“It’s a slow process, and it doesn’t happen overnight,” Brudvig said. “But with continued support, it will happen.”

Amy Xiong | amy.xiong@yale.edu

 

UP CLOSE:
ACA repeal prompts medical student advocacy

Published on April 28, 2017

Just past noon on Jan. 30, over 100 Yale medical students, hospital residents and faculty members congregated before the Sterling Hall of Medicine. At the top of the steps, six students stood shoulder to shoulder, wearing white lab coats over their winter clothes as they rallied the crowd with chants and neon signs.

This gathering at the heart of the Yale School of Medicine was one of nearly 50 demonstrations that took place at medical schools across the country that day. Protesting the potential repeal of the Affordable Care Act, the rallies called on members of Congress to put patients before politics and “do no harm.”

“It is important to remember that we have a special obligation when it comes to health care,” Matt Meizlish ’11 GRD ’20 MED ’20 told the crowd. “When we put on our white coats, we represent our patients. When we walk into a legislator’s office in our white coats, they know what you stand for, they know why you’re there. Let’s lend our voices everywhere they’re needed, but let’s lead when it comes to health care.”

Since it was signed into law in 2010, the ACA, also known as Obamacare, has faced strong opposition from the Republican Party, including multiple attempts at repeal. However, with President Donald Trump in the White House and Republican majorities in both houses of Congress, repeal stares the nation in the face as never before.

Priscilla Wang MED '17

'When you strip away all these political layers, everyone cares about health care and everyone cares for their family.'

Since the Nov. 8 presidential election, the threat of repeal has led to an upwelling of grassroots support for the act. One advocacy group born from these efforts is #ProtectOurPatients, a national campaign led by future health care providers dedicated to the ACA’s preservation and improvement. At the heart of this student movement is the Yale Healthcare Coalition, a group of medical students who have played an instrumental role in building #POP and mobilizing their peers — at Yale and nationwide.

Over the last six months, as Republicans have advanced a repeal plan that has been seven years in the making, the YHC has responded by writing op-eds, circulating petitions, leading phone banking efforts, sharing patient stories with Senate staffers and rallying in New Haven, Hartford and Washington, D.C.

In March, Republicans unveiled the American Health Care Act — an alternative health plan that would involve ACA repeal and replacement — but withdrew the bill later that month, citing disagreement within the party. The YHC joined advocacy groups around the country in celebrating this as a victory for grassroots activism.

Last week, however, Republicans revived the AHCA with a new amendment that may attract the necessary support to clear the House of Representatives, presenting a new challenge to the YHC and student health care activists nationwide. But given their limited reach, how influential can the coalition be in today’s politically charged, bitterly divided health care landscape? What is the role of medical students in this debate, and what can grassroots activism hope to achieve in the face of powerful obstacles?

CULTIVATING A STUDENT VOICE

The presidential election sent shockwaves through the country, and Yale was no exception. The week after Nov. 8, students and faculty from across campus convened at the Yale Law School to discuss the issues now at stake.

Matthew Meizlish '11 MED '20 GRD '20

'We see ourselves as apolitical, but that doesn't mean we sit on the sidelines. We think advocacy is an important part of taking care of our patients — it defines our generation of medical students.'

It was at this event, during a health care breakout session, that the Yale Healthcare Coalition was born. Karri Weisenthal ’09 MED ’18, a YHC leader, said she was motivated by the urgency of the moment, coupled with her firsthand observations of Obamacare’s benefits.

“All of us care about a lot of different issues that will be affected by this administration,” said Meizlish, another leader of the YHC. “We all need to offer energy and resistance where we’re best positioned to do it. We’re positioned well to have our voices heard in health care and to defend this particular group of vulnerable people — the people who will lose health insurance if the ACA is repealed.”

Following a series of informal meetings, the coalition developed from a core group of nine students, comprising Meizlish, Weisenthal, Juliana Berk-Krauss MED ’18, Eamon Duffy MED ’18 SOM ’18, Samara Fox ’09 MED ’19, Erik Levinsohn MED ’18, Talía Robledo-Gil MED ’18, Andi Shahu MED ’18 and Priscilla Wang MED ’17.

Within a month, the YHC found allies in like-minded medical students across the nation, and together they began building the #ProtectOurPatients movement. By the end of December, the YHC had also written a “Do No Harm” petition, which has since garnered signatures from over 5,000 future health care professionals calling on Congress to prioritize patients over party loyalty.

Juliana Berk-Krauss MED '18

'It’s important for those politicians and others across the country in power to hear not only from us, but also people at the bottom who will be most directly affected.'

As 2017 began, the YHC shifted more of its energy outward to influence swing state legislators to oppose ACA repeal. In a Jan. 12 op-ed in the Huffington Post, the group urged Republican lawmakers to put their constituents before party rhetoric. In an effort to oppose the nomination of then Rep. Tom Price, R-Ga., for secretary of health and human services, the group launched a phone banking campaign.

The students also met with Dean of the School of Medicine Robert Alpern and Yale New Haven Health System President and CEO Marna Borgstrom SPH ’79, where they encouraged the administrators to take a public stand on the issue of the ACA.

To the students’ disappointment, Alpern and Borgstrom ultimately did not release a public statement on the ACA. In an interview with the News, Alpern reaffirmed his support for the students’ intentions but said that academic institutions retained a “social responsibility” to nonpartisanship, no matter the political climate.

However, Alpern underscored the difference between speaking as a representative of the medical school and as an individual. In an April 6 interview, he noted that although he and Borgstrom had canceled a planned op-ed following the March 24 AHCA defeat, they would write and publish the piece “if the bill should come alive again.”

Andi Shahu MED '18

'While it would be ideal to practice medicine in a vacuum, the reality is that’s not possible because the legislation being approved, the executive orders being signed — they all change and affect the way we practice.'

Among other changes, the AHCA proposes a system of tax credits which would more heavily subsidize high-income recipients. In addition, it would eliminate the ACA’s individual mandate, which requires people who can afford health insurance to purchase it, punishable by tax penalties.

But according to Wang, the most troubling component of the replacement bill is its restructuring of Medicaid. The AHCA would end Medicaid expansion, which Wang said threatens some of the country’s most vulnerable populations — low-income, disabled and elderly patients.

Duffy stressed the influence of the ACA on his medical career, noting that the act has defined medical education for his generation. He added that many medical students perceive health care as a universal human right.

“For the first time, you have medical students across the country who have been taught that because of the ACA, health care and health insurance should be accessible to everyone,” Duffy said. “I think that’s why you saw such a strong reaction by medical students. It would be as if someone came in and tried to rewrite all the rules of the human body.”

SHOULD MEDICINE BE ABOVE POLITICS?

But institutions of higher learning aside, in the current political climate, individual physicians must decide whether to silently serve as objective providers or take a stand on health care.

Over a dozen interviews with current and former Yale medical school administrators, faculty members and health law experts revealed unanimous support for public physician advocacy.

Yale School of Medicine Associate Dean of Student Affairs Nancy Angoff SPH ’81 MED ’90 said that while physicians should not advertise their political beliefs at patients’ bedsides, they do have a duty to fight for access to affordable, appropriate health care.

She recognized, however, that institutions may be worried that speaking out will cost them a seat at the political table. A response to this concern, she said, is to emphasize physicians’ right to say “we care about the wellbeing of our patients,” which is not a political statement.

Talía Robledo-Gil MED '18

'As medical students, we are often juggling many tasks at once. We’re used to this resetting and refocusing mentality.'

Former Dean of the School of Medicine David Kessler offered a similar perspective.

“What good is it if you spend your life working on developing a new medicine, but then people can’t afford it?” said Kessler, who served as dean from 1997 to 2003. “It’s a sad reflection on our times when taking care of patients and advocating health care for all is viewed as partisan. It’s not — it’s in the public interest.”

Former Dean Leon Rosenberg, who led the Med School from 1984 to 1991, applauded the YHC for its efforts. But like Angoff, he acknowledged the difficulty of striking a balance between speaking up for individual beliefs and protecting an institution’s reputation, noting that medicine’s oldest adage — “do no harm” — is not restricted to just the hospital room.

He added that the medical profession — both institutions and private practitioners — do not tend to be politically active.

“The idea that medicine is pure, that it doesn’t want to dirty itself with the rough and tumble of partisan politics — I think that’s old-fashioned and outdated,” Rosenberg said. “[Doctors] have an enormous stake in what happens across the broad panorama of health care, so I believe it is not only OK for medical professionals to become involved, but it is necessary that they speak from what they know best.”

Abbe Gluck ’96 LAW ’00, who encouraged the YHC to write their Jan. 12 Huffington Post op-ed and directs the Yale Law School Solomon Center for Health Law and Policy, noted that in the past, doctors have been one of health care reform’s biggest opponents, pointing to medical groups that opposed reform efforts in the 1960s. Gluck said that it is refreshing to see Yale students take the lead on shifting the narrative toward social justice and equality.

For medical professor Naftali Kaminski, who participated in some of the YHC’s rallies, the students are part of an especially important movement that has given the medical profession a strong moral and ethical foundation. Kaminski received his medical training in Israel, where health care is offered to all citizens and participation in a medical insurance plan is mandatory.

Samara Fox '09 MED '19

'Activism is about changing the rules of the game and changing the messaging. In some ways it’s more fun because you get to make your own rules, but on the other hand the impact can be less immediate and measurable than with direct services work, even though it’s just as important.'

He said that, from an outsider’s perspective, he has been frustrated that American physicians do not have a strong, collective position on the need for health care reform. He added that, in general, the desire to ensure access to care for all is not present in discussions about career choice, which he finds surprising.

Among the crowd rallying on Jan. 30 was Director of the Internal Medicine Traditional Residency Program Mark Siegel, who deemed efforts toward effective health care access a “professional responsibility.” He said that while doctors may hold contrasting opinions regarding the best method of health care delivery, they should unite against harmful health care legislation.

“I think it’s very appropriate for doctors to be involved in these conversations,” said Ben Howell, chief resident for advocacy and community health at the Department of Internal Medicine’s primary care program. “People worry about losing some of the objectivity when you start to make political statements, but I think that if you have power, you have to risk it sometimes to speak for people who don’t.”

A HOTBED OF ACTIVITY AT YALE

Although the YHC members had not previously engaged in activism on this scale, many have used previous experiences to build a foundation for their current political activity.

In 2013, for example, Meizlish and Wang helped cofound Students for a Better Healthcare System, a movement that later evolved into a national campaign aimed at educating community members about the ACA.

Eamon Duffy MED '18 SOM '18

'They tell you on your first day of (Yale) med school, if you ever have the choice between hitting the books and focusing on a community group, choose the community every time.'

At the time, Wang said, there was “a lot of misinformation” surrounding the ACA, with some patients even unaware that the ACA and Obamacare were the same. She added that through SBHS, she helped raise nonpartisan awareness about the act and assist patients in signing up for coverage.

“When you strip away all these political layers, everyone cares about health care and everyone cares for their family,” Wang said. “The majority of people in our audience were surprisingly supportive of the ACA, once it was removed from a political context. This underscored to me that as doctors, our responsibility is to provide our patients with the facts about matters that impact health — and this includes legislation and policies.”

Beyond the YHC, faculty members agree that the Yale School of Medicine has a rich history of activism, although student efforts have not always played out on the national stage. Rosenberg said that during his tenure, he did not recall medical students being noticeably vocal in national politics. Students were most invested in issues involving internal change, such as modifications to the Yale System of Medical Education, he said.

Alpern, who became dean in 2004, said there has been an uptick in student activism only in the last few years. Similarly, professor Robert Gifford, who has taught at Yale since 1966 and served as dean of education at the medical school from 1985 to 2000, agreed that in the last two decades, Yale students have generally been less active on the national scale, compared with Vietnam War and civil rights-related activism from the 1960s. However, he noted that in recent years, student activism has been directed more towards New Haven public health issues.

“That is such a tremendous difference from when I went to medical school — there was very little interest in the surrounding community. That’s not true here,” Gifford said. “It’s been a hotbed of activity for whatever the major cause might be. That’s one thing that really strikes me over the years.”

Gifford pointed to the early and mid-1990s, when a rise in student recognition of New Haven poverty led to the annual Hunger and Homelessness Auction at the medical school, which now regularly raises over $20,000 every year. The AIDS epidemic also fostered awareness among medical students of people without health insurance, particularly undocumented immigrants, Gifford said, which eventually led to the establishment of the HAVEN Free Clinic in 2005.

He added that the medical school incorporates a course titled “professional responsibility,” which teaches students about medical ethics, the pharmaceutical industry and health care policy. The class begins in the first week of the first year, which acquaints students with “all of the ethical and financial issues facing medicine right from the start,” Gifford said.

According to Angoff, medical students today also receive an education that places a much more pronounced emphasis on the social determinants of health care. Rather than simply studying disease processes, students are now more aware of the ways in which access to food, housing and education affect patient health.

However, Yale student activism in the health arena is not restricted to the medical school. In 2000, first-year law student Amy Kapczynski LAW ’03 spearheaded efforts to make more widely available an important anti-AIDS drug, for which Yale held a patent that was licensed to pharmaceutical firm Bristol-Myers Squibb.

Kapczynski, now a professor at Yale Law School and co-director of the Global Health Justice Partnership, praised medical student activism, noting that it allowed students to find their place in a critical national debate.

Many members of the YHC credit the Yale System for providing them an opportunity to get involved with student advocacy. The Yale System is a philosophy unique among medical schools that de-emphasizes grades and competition and encourages students to cultivate interests outside of the direct practice of medicine.

Meizlish said that founding SBHS would have been difficult at other medical schools, noting that he and his peers sometimes worked up to 40 hours a week on community health care education.

However, Fox noted that even with Yale’s flexibility, it is still hard to persuade peers that advocacy is worth their time. As the only second-year student in the YHC core group, Fox said that it has been especially hard to mobilize her class, although she has not found this surprising, given that the second-year students have just started their clinical rotations.

“They tell you on your first day of [Yale] med school, if you ever have the choice between hitting the books and focusing on a community group, choose the community every time,” Duffy said.

THE POWER OF THE SHORT WHITE COAT

Just as they had used the power of the short white coat — the traditional garb of a medical student — to teach the New Haven community about the ACA, the YHC is once again in a unique position to bridge the gap between patients and physicians, this time on the national scene.

On Jan. 9, Berk-Krauss, Levinsohn, Meizlish and Wang joined dozens of their peers in Washington, D.C. for one of several Days of Action organized by #POP.

In addition to delivering the “Do No Harm” petition to the offices of all 100 senators and sharing patient stories on a Facebook live video alongside Senate Democrats, the YHC representatives also met with staff members of Republican senators who had expressed concerns about ACA repeal. Meizlish said that they were taken very seriously by Republican staffers, who appeared genuinely open to their views.

As they walked through the halls of a Senate building, Wang recalled being approached by people who asked, “why are the doctors here? There must be something going on.”

“That spoke to me about the power of our position and the responsibility we have to speak out,” Wang told the News. “The message we often get in medical school is a sense of delayed gratification — someday you’ll be able to effectively take care of patients. It was empowering to hear that people cared about what medical students had to say, that trainees can make a difference right now.”

Alpern and Gifford both noted that part of being a student is defending the higher good, which happens less as people get further along in their medical training. Howell added that unlike residents, who are spread out across different specialty programs, medical students generally have more opportunities to make connections with like-minded peers.

“Let’s face it — youth do things that older people somehow are a little more hesitant to do,” Gifford said. “It’s a little embarrassing, to tell you the truth, that students are out in front on this issue. They’re standing up for what needs to be said.”

(Photo by Ellen Kan.)

At once trainees and trusted care providers, medical students occupy a unique position between community and medicine. Shahu acknowledged that some people could argue that students have less of an impact than licensed medical providers, because they lack the title that can earn a seat at the table.

But although medical students do not have as much experience as fully trained doctors, they also do not carry the baggage that comes with the profession, Berk-Krauss said. Fox added that it is not the role of medical students to make complex policy arguments, however tempting this may be. Rather, she said, the real impact of medical student activism lies in its ability to paint portraits of the real people impacted by policy, because students, alongside nurses, usually spend the most time talking to patients.

(Courtesy of #ProtectOurPatients.)

“In graduate school, you can feel very small and inconsequential,” Duffy said. “But when you call a Senate staffer and they say, ‘wow, this is awesome, we want to hear your perspective on health care,’ you make the next call.”

Psychiatry Clerkship Director Kirsten Wilkins said that the YHC regularly informs faculty members of their plans for advocacy. She pointed to the YHC’s April 18 op-ed in the well-known Academic Medicine journal as a compelling argument that has inspired her personally to become a more politically active physician.

Similarly, Ben Doolittle ’91 DIV ’94 MED ’97, who directs the Combined Internal Medicine-Pediatrics Residency Program, said that medical students create a much-needed model of engagement with health care policy, adding that he wasn’t sure demonstrations such as the Jan. 30 rally would happen without the students.

(Courtesy of Priscilla Wang.)

“I think we all agree that things like science should not be politicized,” Shahu said. “The problem is when you have an administration that is threatening to do things like remove funding for essential research or gut something like the ACA that provides care for millions of people. While it would be ideal to practice medicine in a vacuum, the reality is that’s not possible because the legislation being approved, the executive orders being signed — they all change and affect the way we practice.”

Medical education is shifting toward a system that emphasizes value of health care over volume, said Howard Forman, a Yale professor of radiology, economics and public health. Forman said that while it may be too hard to change how current physicians practice, the up-and-coming generation of doctors will be better prepared to deliver cheaper, higher-quality and more accessible health care.

Kaminski said that he hopes to see physicians take on more leadership roles in health care and politics, which will ultimately make the medical profession a more positive force in society.

“If people just have opinions, nothing changes,” Kaminski said. “That’s why student activism — going outside on a cold day, standing in your white coat, meeting with politicians, challenging administration — is so important. You’re defining yourself based on your actions.”

(Graphic by David Hurtado.)

SUSTAINING GRASSROOTS ADVOCACY IN THE LONG TERM

Although the YHC has garnered widespread support from the medical school’s faculty and administration, a broader challenge lies in making their voices heard beyond the Elm City.

Confronted with forces far more complex than those covered in the medical curriculum, their challenge is twofold: building momentum for a national movement while sustaining this activism in the long term.

“There was a lot of alarm all over the country and a lot of motivated groups,” Wang said of the aftermath of the Nov. 8 election. “It seemed like efforts were flying out of the woodwork, which is great, but we were also worried that they would get fragmented. How do we harness that energy and combine all of our voices?”

The first step was embracing what was demanded by the circumstances — the grassroots nature of the movement with both its uncertainties and excitement, according to YHC member Robledo-Gil.

“As medical students, we are often juggling many tasks at once. We’re used to this resetting and refocusing mentality,” Robledo-Gil said. “We were trying to figure out what to do while simultaneously learning how the political system works, to best identify ways to harness the passion and motivation of such a dynamic group of people.”

Meizlish said he believes that the “Do No Harm” petition was a key catalyst for uniting student activists across the nation and amplified their collective voice.

However, even with the extra flexibility afforded by the Yale System, organizing around so many different schedules was difficult, especially for core members pursuing research outside of New Haven or applying to residency programs. But Robledo-Gil said that due to the grassroots nature of the YHC and lack of previously defined organizational leadership structure, the students were able to choose tasks that not only worked well with their weekly schedules, but also showcased their individual strengths.

At the same time, prioritizing the grassroots nature of the YHC and #POP reflects a genuine investment in the community’s best interests, Wang said. She pointed out that when the ACA was first signed into law, some people viewed its top-down implementation in a negative light, which is part of why the act lacked substantial public support from the very beginning.

Berk-Krauss added that a broad base of community support for #POP was also important because it created a stark contrast with the dynamics in Washington, where there were only a few politicians responsible for a bill with such wide-reaching ramifications.

“Repealing [the ACA] would impact millions of people who largely didn’t have a voice,” Berk-Krauss said. “It’s important for those politicians and others across the country in power to hear not only from us, but also people at the bottom who will be most directly affected.”

The Republicans’ March 6 release of the AHCA was a sudden turn of events that forced the YHC to abandon many of their long-term tactics, such as a carefully planned op-ed campaign, and assume an “all hands on deck” response to the situation, Wang said.

Along with their peers across the country, the YHC spent their days monitoring the news and inundating Congressional offices with phone calls and tweets.

Sen. Richard Blumenthal.

Sens. Richard Blumenthal LAW ’73, D-Conn., and Chris Murphy, D-Conn., both told the News that grassroots advocates were the most important players in the AHCA’s defeat on March 24.

“Grassroots advocacy changed the entire political dynamic because it literally brought to the fore a kind of common sense and real-world understanding of what the consequences would be for average people, about these draconian cuts in coverage that would happen under ‘Trumpcare,’” Blumenthal said.

Blumenthal also described the medical community as a force that has “tethered the political debate to science and reality and insisted that policy be fact-based.”

In an interview with the News, Murphy noted that while a lot of attention was paid to the right-wing Freedom Caucus as the main cause of the AHCA’s defeat, there were far more Republicans from swing districts who were ready to vote against the bill.

Sen. Chris Murphy.

“Republicans ultimately knew they were going to lose their seats in Congress if they voted for a bill that stripped health care from 24 million Americans and raised prices by 20 percent,” Murphy said.

The impact of the grassroots student movement is two-sided. In terms of legislative advocacy, #POP students collectively made over 3,000 calls to Congress, authored over a dozen op-eds and visited their representatives at district offices, town halls and Capitol Hill, said #POP cofounder Sidra Bonner, a fourth-year medical student at the University of California, San Francisco.

However, #POP has also made a significant impact within the medical community itself by providing students with a platform to join forces with peers and learn more about specific health policy topics. Bonner added that the YHC has been a major contributor to all stages of the #POP planning process, from developing phone banking scripts to coordinating nationwide Days of Action.

“There is inherent power in the medical community to create change in the national healthcare debate, given the generally positive public perception of health care professionals,” Bonner said. “I think that the voices of providers have been strengthening over the past several months, but [there] is still a need for continuing collaboration and coalition building across organizations and grassroots movements.”

Although House Republicans are still divided over the amended AHCA, the possibility of ACA repeal remains a stark reality, with the House voting on the AHCA as early as next week. The YHC and #POP are returning to their grassroots advocacy — phone banking and social media — to call on Congress to put patients before politics.

The silver lining, members of the YHC agree, is that Trump’s election has galvanized support for the ACA and universal health care at both the medical school and nationwide. No matter what happens to the ACA, what remains to be seen is how this new generation of physicians will carve out a role for themselves in both their medical specialties and an ever-changing political landscape.

“It’ll be fun to see how this ripples throughout everyone’s careers when we’re all attendings and physicians,” Duffy said. “When a young medical student approaches us and asks us if we want to participate in a health care rally they’re organizing, we’ll be ready.”

Correction, May 4: An earlier version of this story mistakenly suggested that Abbe Gluck ’96 LAW ’00 said doctors had opposed health care reform efforts in the past due to interests in personal gain. In fact, she stated that doctors had opposed past reform efforts due to other reasons.

 

UP CLOSE: ACA repeal prompts medical student advocacy

Published on

Just past noon on Jan. 30, over 100 Yale medical students, hospital residents and faculty members congregated before the Sterling Hall of Medicine. At the top of the steps, six students stood shoulder to shoulder, wearing white lab coats over their winter clothes as they rallied the crowd with chants and neon signs.

This gathering at the heart of the Yale School of Medicine was one of nearly 50 demonstrations that took place at medical schools across the country that day. Protesting the potential repeal of the Affordable Care Act, the rallies called on members of Congress to put patients before politics and “do no harm.”

“It is important to remember that we have a special obligation when it comes to health care,” Matt Meizlish ’11 GRD ’20 MED ’20 told the crowd. “When we put on our white coats, we represent our patients. When we walk into a legislator’s office in our white coats, they know what you stand for, they know why you’re there. Let’s lend our voices everywhere they’re needed, but let’s lead when it comes to health care.”

“” (Photo by Robbie Short)

Since it was signed into law in 2010, the ACA, also known as Obamacare, has faced strong opposition from the Republican Party, including multiple attempts at repeal. However, with President Donald Trump in the White House and Republican majorities in both houses of Congress, repeal stares the nation in the face as never before.

Since the Nov. 8 presidential election, the threat of repeal has led to an upwelling of grassroots support for the act. One advocacy group born from these efforts is #ProtectOurPatients, a national campaign led by future health care providers dedicated to the ACA’s preservation and improvement. At the heart of this student movement is the Yale Healthcare Coalition, a group of medical students who have played an instrumental role in building #POP and mobilizing their peers — at Yale and nationwide.

Over the last six months, as Republicans have advanced a repeal plan that has been seven years in the making, the YHC has responded by writing op-eds, circulating petitions, leading phone banking efforts, sharing patient stories with Senate staffers and rallying in New Haven, Hartford and Washington, D.C.

In March, Republicans unveiled the American Health Care Act — an alternative health plan that would involve ACA repeal and replacement — but withdrew the bill later that month, citing disagreement within the party. The YHC joined advocacy groups around the country in celebrating this as a victory for grassroots activism.

Last week, however, Republicans revived the AHCA with a new amendment that may attract the necessary support to clear the House of Representatives, presenting a new challenge to the YHC and student health care activists nationwide. But given their limited reach, how influential can the coalition be in today’s politically charged, bitterly divided health care landscape? What is the role of medical students in this debate, and what can grassroots activism hope to achieve in the face of powerful obstacles?

CULTIVATING A STUDENT VOICE

The presidential election sent shockwaves through the country, and Yale was no exception. The week after Nov. 8, students and faculty from across campus convened at the Yale Law School to discuss the issues now at stake.

It was at this event, during a health care breakout session, that the Yale Healthcare Coalition was born. Karri Weisenthal ’09 MED ’18, a YHC leader, said she was motivated by the urgency of the moment, coupled with her firsthand observations of Obamacare’s benefits.

“All of us care about a lot of different issues that will be affected by this administration,” said Meizlish, another leader of the YHC. “We all need to offer energy and resistance where we’re best positioned to do it. We’re positioned well to have our voices heard in health care and to defend this particular group of vulnerable people — the people who will lose health insurance if the ACA is repealed.”

Following a series of informal meetings, the coalition developed from a core group of nine students, comprising Meizlish, Weisenthal, Juliana Berk-Krauss MED ’18, Eamon Duffy MED ’18 SOM ’18, Samara Fox ’09 MED ’19, Erik Levinsohn MED ’18, Talía Robledo-Gil MED ’18, Andi Shahu MED ’18 and Priscilla Wang MED ’17.

“” (Photo by Robbie Short)

Within a month, the YHC found allies in like-minded medical students across the nation, and together they began building the #ProtectOurPatients movement. By the end of December, the YHC had also written a “Do No Harm” petition , which has since garnered signatures from over 5,000 future health care professionals calling on Congress to prioritize patients over party loyalty.

As 2017 began, the YHC shifted more of its energy outward to influence swing state legislators to oppose ACA repeal. In a Jan. 12 op-ed in the Huffington Post, the group urged Republican lawmakers to put their constituents before party rhetoric. In an effort to oppose the nomination of then Rep. Tom Price, R-Ga., for secretary of health and human services, the group launched a phone banking campaign.

The students also met with Dean of the School of Medicine Robert Alpern and Yale New Haven Health System President and CEO Marna Borgstrom SPH ’79, where they encouraged the administrators to take a public stand on the issue of the ACA.

To the students’ disappointment, Alpern and Borgstrom ultimately did not release a public statement on the ACA. In an interview with the News, Alpern reaffirmed his support for the students’ intentions but said that academic institutions retained a “social responsibility” to nonpartisanship, no matter the political climate.

However, Alpern underscored the difference between speaking as a representative of the medical school and as an individual. In an April 6 interview, he noted that although he and Borgstrom had canceled a planned op-ed following the March 24 AHCA defeat, they would write and publish the piece “if the bill should come alive again.”

Among other changes, the AHCA proposes a system of tax credits which would more heavily subsidize high-income recipients. In addition, it would eliminate the ACA’s individual mandate, which requires people who can afford health insurance to purchase it, punishable by tax penalties.

But according to Wang, the most troubling component of the replacement bill is its restructuring of Medicaid. The AHCA would end Medicaid expansion, which Wang said threatens some of the country’s most vulnerable populations — low-income, disabled and elderly patients.

(Photo by Robbie Short)

Duffy stressed the influence of the ACA on his medical career, noting that the act has defined medical education for his generation. He added that many medical students perceive health care as a universal human right.

“For the first time, you have medical students across the country who have been taught that because of the ACA, health care and health insurance should be accessible to everyone,” Duffy said. “I think that’s why you saw such a strong reaction by medical students. It would be as if someone came in and tried to rewrite all the rules of the human body.”

SHOULD MEDICINE BE ABOVE POLITICS?

But institutions of higher learning aside, in the current political climate, individual physicians must decide whether to silently serve as objective providers or take a stand on health care.

Over a dozen interviews with current and former Yale medical school administrators, faculty members and health law experts revealed unanimous support for public physician advocacy.

Yale School of Medicine Associate Dean of Student Affairs Nancy Angoff SPH ’81 MED ’90 said that while physicians should not advertise their political beliefs at patients’ bedsides, they do have a duty to fight for access to affordable, appropriate health care.

She recognized, however, that institutions may be worried that speaking out will cost them a seat at the political table. A response to this concern, she said, is to emphasize physicians’ right to say “we care about the wellbeing of our patients,” which is not a political statement.

Former Dean of the School of Medicine David Kessler offered a similar perspective.

“What good is it if you spend your life working on developing a new medicine, but then people can’t afford it?” said Kessler, who served as dean from 1997 to 2003. “It’s a sad reflection on our times when taking care of patients and advocating health care for all is viewed as partisan. It’s not — it’s in the public interest.”

Former Dean Leon Rosenberg, who led the Med School from 1984 to 1991, applauded the YHC for its efforts. But like Angoff, he acknowledged the difficulty of striking a balance between speaking up for individual beliefs and protecting an institution’s reputation, noting that medicine’s oldest adage — “do no harm” — is not restricted to just the hospital room.

He added that the medical profession — both institutions and private practitioners — do not tend to be politically active.

“The idea that medicine is pure, that it doesn’t want to dirty itself with the rough and tumble of partisan politics — I think that’s old-fashioned and outdated,” Rosenberg said. “[Doctors] have an enormous stake in what happens across the broad panorama of health care, so I believe it is not only OK for medical professionals to become involved, but it is necessary that they speak from what they know best.”

Abbe Gluck ’96 LAW ’00, who encouraged the YHC to write their Jan. 12 Huffington Post op-ed and directs the Yale Law School Solomon Center for Health Law and Policy, noted that historically, doctors have been health care reform’s biggest opponents due to vested interests in personal gain. However, she said that it is refreshing to see Yale students shift the narrative toward social justice and equality

For medical professor Naftali Kaminski, who participated in some of the YHC’s rallies, the students are part of an especially important movement that has given the medical profession a strong moral and ethical foundation. Kaminski received his medical training in Israel, where health care is offered to all citizens and participation in a medical insurance plan is mandatory.

He said that, from an outsider’s perspective, he has been frustrated that American physicians do not have a strong, collective position on the need for health care reform. He added that, in general, the desire to ensure access to care for all is not present in discussions about career choice, which he finds surprising.

Among the crowd rallying on Jan. 30 was Director of the Internal Medicine Traditional Residency Program Mark Siegel, who deemed efforts toward effective health care access a “professional responsibility.” He said that while doctors may hold contrasting opinions regarding the best method of health care delivery, they should unite against harmful health care legislation.

“I think it’s very appropriate for doctors to be involved in these conversations,” said Ben Howell, chief resident for advocacy and community health at the Department of Internal Medicine’s primary care program. “People worry about losing some of the objectivity when you start to make political statements, but I think that if you have power, you have to risk it sometimes to speak for people who don’t.”

A HOTBED OF ACTIVITY AT YALE

Although the YHC members had not previously engaged in activism on this scale, many have used previous experiences to build a foundation for their current political activity.

In 2013, for example, Meizlish and Wang helped cofound Students for a Better Healthcare System, a movement that later evolved into a national campaign aimed at educating community members about the ACA.

At the time, Wang said, there was “a lot of misinformation” surrounding the ACA, with some patients even unaware that the ACA and Obamacare were the same. She added that through SBHS, she helped raise nonpartisan awareness about the act and assist patients in signing up for coverage.

“When you strip away all these political layers, everyone cares about health care and everyone cares for their family,” Wang said. “The majority of people in our audience were surprisingly supportive of the ACA, once it was removed from a political context. This underscored to me that as doctors, our responsibility is to provide our patients with the facts about matters that impact health — and this includes legislation and policies.”

Beyond the YHC, faculty members agree that the Yale School of Medicine has a rich history of activism, although student efforts have not always played out on the national stage. Rosenberg said that during his tenure, he did not recall medical students being noticeably vocal in national politics. Students were most invested in issues involving internal change, such as modifications to the Yale System of Medical Education, he said.

Alpern, who became dean in 2004, said there has been an uptick in student activism only in the last few years. Similarly, professor Robert Gifford, who has taught at Yale since 1966 and served as dean of education at the medical school from 1985 to 2000, agreed that in the last two decades, Yale students have generally been less active on the national scale, compared with Vietnam War and civil rights-related activism from the 1960s. However, he noted that in recent years, student activism has been directed more towards New Haven public health issues.

“That is such a tremendous difference from when I went to medical school — there was very little interest in the surrounding community. That’s not true here,” Gifford said. “It’s been a hotbed of activity for whatever the major cause might be. That’s one thing that really strikes me over the years.”

Gifford pointed to the early and mid-1990s, when a rise in student recognition of New Haven poverty led to the annual Hunger and Homelessness Auction at the medical school, which now regularly raises over $20,000 every year. The AIDS epidemic also fostered awareness among medical students of people without health insurance, particularly undocumented immigrants, Gifford said, which eventually led to the establishment of the HAVEN Free Clinic in 2005.

He added that the medical school incorporates a course titled “professional responsibility,” which teaches students about medical ethics, the pharmaceutical industry and health care policy. The class begins in the first week of the first year, which acquaints students with “all of the ethical and financial issues facing medicine right from the start,” Gifford said.

According to Angoff, medical students today also receive an education that places a much more pronounced emphasis on the social determinants of health care. Rather than simply studying disease processes, students are now more aware of the ways in which access to food, housing and education affect patient health.

However, Yale student activism in the health arena is not restricted to the medical school. In 2000, first-year law student Amy Kapczynski LAW ’03 spearheaded efforts to make more widely available an important anti-AIDS drug, for which Yale held a patent that was licensed to pharmaceutical firm Bristol-Myers Squibb.

(Photo by Robbie Short)

Kapczynski, now a professor at Yale Law School and co-director of the Global Health Justice Partnership, praised medical student activism, noting that it allowed students to find their place in a critical national debate.

Many members of the YHC credit the Yale System for providing them an opportunity to get involved with student advocacy. The Yale System is a philosophy unique among medical schools that de-emphasizes grades and competition and encourages students to cultivate interests outside of the direct practice of medicine.

Meizlish said that founding SBHS would have been difficult at other medical schools, noting that he and his peers sometimes worked up to 40 hours a week on community health care education.

However, Fox noted that even with Yale’s flexibility, it is still hard to persuade peers that advocacy is worth their time. As the only second-year student in the YHC core group, Fox said that it has been especially hard to mobilize her class, although she has not found this surprising, given that the second-year students have just started their clinical rotations.

“They tell you on your first day of [Yale] med school, if you ever have the choice between hitting the books and focusing on a community group, choose the community every time,” Duffy said.

THE POWER OF THE SHORT WHITE COAT

Just as they had used the power of the short white coat — the traditional garb of a medical student — to teach the New Haven community about the ACA, the YHC is once again in a unique position to bridge the gap between patients and physicians, this time on the national scene.

On Jan. 9, Berk-Krauss, Levinsohn, Meizlish and Wang joined dozens of their peers in Washington, D.C. for one of several Days of Action organized by #POP.

In addition to delivering the “Do No Harm” petition to the offices of all 100 senators and sharing patient stories on a Facebook live video alongside Senate Democrats, the YHC representatives also met with staff members of Republican senators who had expressed concerns about ACA repeal. Meizlish said that they were taken very seriously by Republican staffers, who appeared genuinely open to their views.

As they walked through the halls of a Senate building, Wang recalled being approached by people who asked, “why are the doctors here? There must be something going on.”

“That spoke to me about the power of our position and the responsibility we have to speak out,” Wang told the News. “The message we often get in medical school is a sense of delayed gratification — someday you’ll be able to effectively take care of patients. It was empowering to hear that people cared about what medical students had to say, that trainees can make a difference right now.”

Alpern and Gifford both noted that part of being a student is defending the higher good, which happens less as people get further along in their medical training. Howell added that unlike residents, who are spread out across different specialty programs, medical students generally have more opportunities to make connections with like-minded peers.

“Let’s face it — youth do things that older people somehow are a little more hesitant to do,” Gifford said. “It’s a little embarrassing, to tell you the truth, that students are out in front on this issue. They’re standing up for what needs to be said.”

At once trainees and trusted care providers, medical students occupy a unique position between community and medicine. Shahu acknowledged that some people could argue that students have less of an impact than licensed medical providers, because they lack the title that can earn a seat at the table.

But although medical students do not have as much experience as fully trained doctors, they also do not carry the baggage that comes with the profession, Berk-Krauss said. Fox added that it is not the role of medical students to make complex policy arguments, however tempting this may be. Rather, she said, the real impact of medical student activism lies in its ability to paint portraits of the real people impacted by policy, because students, alongside nurses, usually spend the most time talking to patients.

“In graduate school, you can feel very small and inconsequential,” Duffy said. “But when you call a Senate staffer and they say, ‘wow, this is awesome, we want to hear your perspective on health care,’ you make the next call.”

Psychiatry Clerkship Director Kirsten Wilkins said that the YHC regularly informs faculty members of their plans for advocacy. She pointed to the YHC’s April 18 op-ed in the well-known Academic Medicine journal as a compelling argument that has inspired her personally to become a more politically active physician.

Similarly, Ben Doolittle ’91 DIV ’94 MED ’97, who directs the Combined Internal Medicine-Pediatrics Residency Program, said that medical students create a much-needed model of engagement with health care policy, adding that he wasn’t sure demonstrations such as the Jan. 30 rally would happen without the students.

“I think we all agree that things like science should not be politicized,” Shahu said. “The problem is when you have an administration that is threatening to do things like remove funding for essential research or gut something like the ACA that provides care for millions of people. While it would be ideal to practice medicine in a vacuum, the reality is that’s not possible because the legislation being approved, the executive orders being signed — they all change and affect the way we practice.”

Medical education is shifting toward a system that emphasizes value of health care over volume, said Howard Forman, a Yale professor of radiology, economics and public health. Forman said that while it may be too hard to change how current physicians practice, the up-and-coming generation of doctors will be better prepared to deliver cheaper, higher-quality and more accessible health care.

Kaminski said that he hopes to see physicians take on more leadership roles in health care and politics, which will ultimately make the medical profession a more positive force in society.

“If people just have opinions, nothing changes,” Kaminski said. “That’s why student activism — going outside on a cold day, standing in your white coat, meeting with politicians, challenging administration — is so important. You’re defining yourself based on your actions.”

SUSTAINING GRASSROOTS ADVOCACY IN THE LONG TERM

Although the YHC has garnered widespread support from the medical school’s faculty and administration, a broader challenge lies in making their voices heard beyond the Elm City.

Confronted with forces far more complex than those covered in the medical curriculum, their challenge is twofold: building momentum for a national movement while sustaining this activism in the long term.

“There was a lot of alarm all over the country and a lot of motivated groups,” Wang said of the aftermath of the Nov. 8 election. “It seemed like efforts were flying out of the woodwork, which is great, but we were also worried that they would get fragmented. How do we harness that energy and combine all of our voices?”

The first step was embracing what was demanded by the circumstances — the grassroots nature of the movement with both its uncertainties and excitement, according to YHC member Robledo-Gil.

“As medical students, we are often juggling many tasks at once. We’re used to this resetting and refocusing mentality,” Robledo-Gil said. “We were trying to figure out what to do while simultaneously learning how the political system works, to best identify ways to harness the passion and motivation of such a dynamic group of people.”

Meizlish said he believes that the “Do No Harm” petition was a key catalyst for uniting student activists across the nation and amplified their collective voice.

However, even with the extra flexibility afforded by the Yale System, organizing around so many different schedules was difficult, especially for core members pursuing research outside of New Haven or applying to residency programs. But Robledo-Gil said that due to the grassroots nature of the YHC and lack of previously defined organizational leadership structure, the students were able to choose tasks that not only worked well with their weekly schedules, but also showcased their individual strengths.

At the same time, prioritizing the grassroots nature of the YHC and #POP reflects a genuine investment in the community’s best interests, Wang said. She pointed out that when the ACA was first signed into law, some people viewed its top-down implementation in a negative light, which is part of why the act lacked substantial public support from the very beginning.

Berk-Krauss added that a broad base of community support for #POP was also important because it created a stark contrast with the dynamics in Washington, where there were only a few politicians responsible for a bill with such wide-reaching ramifications.

“Repealing [the ACA] would impact millions of people who largely didn’t have a voice,” Berk-Krauss said. “It’s important for those politicians and others across the country in power to hear not only from us, but also people at the bottom who will be most directly affected.”

The Republicans’ March 6 release of the AHCA was a sudden turn of events that forced the YHC to abandon many of their long-term tactics, such as a carefully planned op-ed campaign, and assume an “all hands on deck” response to the situation, Wang said.

Along with their peers across the country, the YHC spent their days monitoring the news and inundating Congressional offices with phone calls and tweets.

Sens. Richard Blumenthal LAW ’73, D-Conn., and Chris Murphy, D-Conn., both told the News that grassroots advocates were the most important players in the AHCA’s defeat on March 24.

“Grassroots advocacy changed the entire political dynamic because it literally brought to the fore a kind of common sense and real-world understanding of what the consequences would be for average people, about these draconian cuts in coverage that would happen under ‘Trumpcare,’” Blumenthal said.

Blumenthal also described the medical community as a force that has “tethered the political debate to science and reality and insisted that policy be fact-based.”

In an interview with the News, Murphy noted that while a lot of attention was paid to the right-wing Freedom Caucus as the main cause of the AHCA’s defeat, there were far more Republicans from swing districts who were ready to vote against the bill.

“Republicans ultimately knew they were going to lose their seats in Congress if they voted for a bill that stripped health care from 24 million Americans and raised prices by 20 percent,” Murphy said.

The impact of the grassroots student movement is two-sided. In terms of legislative advocacy, #POP students collectively made over 3,000 calls to Congress, authored over a dozen op-eds and visited their representatives at district offices, town halls and Capitol Hill, said #POP cofounder Sidra Bonner, a fourth-year medical student at the University of California, San Francisco.

However, #POP has also made a significant impact within the medical community itself by providing students with a platform to join forces with peers and learn more about specific health policy topics. Bonner added that the YHC has been a major contributor to all stages of the #POP planning process, from developing phone banking scripts to coordinating nationwide Days of Action.

“There is inherent power in the medical community to create change in the national healthcare debate, given the generally positive public perception of health care professionals,” Bonner said. “I think that the voices of providers have been strengthening over the past several months, but [there] is still a need for continuing collaboration and coalition building across organizations and grassroots movements.”

Although House Republicans are still divided over the amended AHCA, the possibility of ACA repeal remains a stark reality, with the House voting on the AHCA as early as next week. The YHC and #POP are returning to their grassroots advocacy — phone banking and social media — to call on Congress to put patients before politics.

The silver lining, members of the YHC agree, is that Trump’s election has galvanized support for the ACA and universal health care at both the medical school and nationwide. No matter what happens to the ACA, what remains to be seen is how this new generation of physicians will carve out a role for themselves in both their medical specialties and an ever-changing political landscape.

“It’ll be fun to see how this ripples throughout everyone’s careers when we’re all attendings and physicians,” Duffy said. “When a young medical student approaches us and asks us if we want to participate in a health care rally they’re organizing, we’ll be ready.”

Sex isn't always
safe at Yale.

Exploring the numbers behind sexual health on campus.

Published on January 23, 2015

In one of the first activities that all Yalies share in their college years, freshmen are taught to put a condom on a wooden, phallus-shaped object. Be safe — that is the message the exercise is supposed to convey.

But that message may not be taking root in students’ minds.

In a News survey on sexual health practices, completed by 241 students, 175 respondents said they were sexually active. Of these students, many reported engaging in sex without a condom and using methods of contraception that are widely considered to be ineffective. Public health experts at Yale and physicians who specialize in student health said that rates of unprotected sex on campus are worrisome.

EDITOR'S NOTE:

On Jan. 13, the News sent a 31-question survey to 757 randomly-selected undergraduates from every residential college and class year. Each respondent was guaranteed anonymity, in an attempt to ensure the sincerity of the survey’s results, which are reported here.
 
*Name has been altered to protect the identity of the student source, who spoke on the condition of anonymity due to the sensitive nature of the interviews conducted.

CONDOMS AND HEALTH

Not enough Yalies are using condoms to prevent STI infection. 

Of 139 sexually active survey respondents, almost one quarter said they rarely or never use condoms to prevent STIs. Thirty percent said they use condoms only some or most of the time, and 47 percent of students said they always use condoms. 

Interviewees’ experiences reflect these statistics. Johnny*, a freshman, said that he has had multiple, one-night stands with partners who were happy to engage in intercourse without a condom.

“I was shocked,” he said. 

But Director of Yale Health Paul Genecin and Chief of Student Health and Athletic Medicine at Yale Health Andrew Gotlin were not. Gotlin said he was unsurprised by the survey numbers showing the percentage of students who do not use condoms during sex, as they matched what he sees clinically. 

Genecin said that since the majority of sexually active respondents were monogamous, putting them at a lower risk of contracting STIs, Yalies with multiple sexual partners may produce very different results if surveyed. 

“It seems like very few people had more than one sexual partner,” he said, adding that the number of students who reported having more than one regular sexual partner is the demographic that worries him most. 

Of those who have reported not using a condom at some point, personal or partner preference for unprotected sex was the most common reason for foregoing condoms. 

Annabelle*, who never uses condoms with her boyfriend, is one of those students. 

“It just feels better,” she said. 

Not having a condom readily available was also an issue for some. In fact, a quarter of the sexually active students surveyed said they do not keep protection immediately accessible. 

“I just feel that the risks [of unprotected sex] completely outweigh the benefits of 20 minutes of slightly increased pleasure.”

—Jordan*

Jordan*, a freshman who in the past has gotten most of his condoms from the plastic bag in his entryway, said that, at times, condoms ran out. In contrast to the 30 percent of sexually active students surveyed who have opted to have sex despite the unavailability of condoms, Jordan decided to abstain on those occasions. 

“I just feel that the risks [of unprotected sex] completely outweigh the benefits of 20 minutes of slightly increased pleasure,” he said.

STIs: (NOT) PASSING THE TEST?

Even with a low-risk sample population — students who are typically having sex with just one partner — around 4 percent of Yalies surveyed admitted to having had an STI at some point.

Of those surveyed who have had penetrative or oral sex, there were 22 reported cases of an individual having a specific STI. Two percent of the 175 students surveyed said they had chlamydia, 2 percent reported having HPV and three students reported being HIV-positive.

Carl* has been diagnosed with chlamydia twice during his college years. 

Before those diagnoses, he did not take his sexual health seriously — there were times when, during anal sex, he did not use a condom with his partners, he said. Only after being diagnosed for the second time did he begin to research STIs and safe sex practices.  

Four percent may seem like a low prevalence for STIs, but 29 percent of sexually active  students surveyed said they did not know their STI status — they had never been tested, meaning that it is possible that the rates of infection are higher. In addition, 39 percent of students have not been tested in the past six months. 

The reasons that sexually active  students provided for not getting tested varied, but some fell within the following categories: they were too busy, Yale Health is too far away or they had never enaged in unprotected sex. Most, though, said they had not gotten tested because it simply was not common within their social groups. 

“I think people need to have a group of friends who think it’s a normal thing to do,” Sam Dealey ’15 said. “That will affect whether you [get tested].” 

Genecin said that while most Yale students will get tested at least once during their four years at Yale, some students are less open about it than others.

“Often people say they are coming in for something else, and then ask for STI testing [when they get there],” Genecin said. Some students simply feel more comfortable asking a clinician in person than telling the receptionist, he added.

STI tests are free to all Yale students — even those who have waived the Yale Health Hospitalization-Specialty Coverage — and, according to Carl, the test itself is easy. Schedule an appointment, urinate in a cup and wait for the results, he said, adding that he only waited four days for his.

He thinks that to increase testing rates, Yale Health should set up a yearly or semesterly clinic in an open part of campus, like Woolsey Hall or Commons, similar to the way it administers flu shots. Right now, he said, Yale Health is not doing enough to inform students of what it offers.

While Gotlin acknowledged the important role of health care providers in STI prevention and treatment, he said that students need to be proactive and ask about their partners’ sexual health histories before intercourse.

Twenty-two percent of sexually active  students surveyed have never asked about their partners’ sexual histories or STI statuses.

Annabelle, who cited the cultural stigma around talking about STIs, said she has felt uncomfortable asking a person about their sexual health history.

“I guess I don’t always [ask] because sometimes it’s awkward to bring it up in that time frame,” one male student added.

He added that he does not ask about sexual health history when he is receiving oral sex, but typically asks when he is giving.

Acknowledging that asking can be awkward, Gotlin offered strategies. When a student newly diagnosed with herpes asked Gotlin how to discuss STI status with future partners, Gotlin responded that it is best to ask openly and regularly.

“I suggested saying, ‘I do this as a matter of rote. I ask this of everybody so this isn’t a personal question,’” Gotlin said.

PREGNANCY AT THE FORE

For many women, though, STIs are not the primary concern. Pregnancy is. Indeed, while 76.71 percent of sexually active female students surveyed are on birth control, only 55.97 percent regularly use condoms. 

The discrepancy in numbers does not come as a surprise to Jill Carrera ’17, who uses the pill but not condoms. 

“I would definitely say that people on campus are just more concerned about pregnancy than STIs,” she said.

Such sentiments were echoed by all nine women interviewed.

“Undergrads are very young and are unlikely to reach a situation where it’s realistic and pragmatic to have a child and go forward with life plans,” said Genecin, in response to suggestions that pregnancy is less desirable than an STI infection.

Thirty-four percent of sexually active  female students surveyed said they had experienced a pregnancy scare at some point in their lives. Students interviewed attributed their worries to condom breakage, missed periods and having sex while drunk.  Twenty-seven percent of students surveyed said a broken condom was the cause of a legitimate pregnancy scare.  

During one of her first sexual experiences with her current boyfriend, Lila* discovered that the condom had broken. Though she worried that she might have gotten pregnant, she was too scared to admit the possibility to herself and ended up not using emergency contraception. 

“I would definitely say that people on campus are just more concerned about pregnancy than STIs”

—Jill Carrera '17

“I probably should have [taken the morning after pill],” she said. “It’s interesting what inertia and uncertainty will lead you not to do.” 

While Annabelle did not think twice before using Plan B after a condom had broken, she worries that other women misuse it and take it as an alternative to preventive contraception. 

Fifteen percent of sexually active  female students surveyed had used Plan B at least once, averaging 2.4 uses per person. The highest usage for one person was 11 times. 

Gotlin said he is concerned about what he identifies as a misconception that condoms are for pregnancy and not STIs. 

“The implication is that if people are not worried about pregnancy [because they are on birth control, for instance], people won’t use condoms,” he said. 

Genecin suggested that because today’s college generation did not experience the AIDS epidemic, instead living through a preoccupation with teen pregnancy, they struggle to internalize the dangers of unprotected sex. 

“People these days think HIV is a risk from an older generation,” he said, adding that there is a lack of concern about STIs across age groups.

NOT TAKING NECESSARY PRECAUTIONS

Students may be worried about pregnancy, but some are not taking the recommended precautions — for either pregnancy or STIs. Fourteen percent of respondents rarely or never use any form of contraception, 7 percent use contraception only sometimes and 23 percent use contraception during most but not all of their sexual encounters. 

For those who are not using the recommended forms of contraception — the ones widely considered to be effective — the rhythm and withdrawal methods are the main alternatives. Thirty-five percent of sexually active  students surveyed, who did not always use protection from condoms, said they had used either the rhythm or withdrawal method at some point.

Abdi* said those numbers were not particularly baffling — most members of his senior society confessed to having used one of those methods before. 

“I’m not at all surprised, but I would not at all use [them] myself because I’m not a dumbass,” he said. 

“If I was in the jungle and didn’t have a condom, sure,” said Dwayne*, a sophomore. “But since we have technology it’s best not to use what people in Ancient Rome used when they didn’t want kids,” he said. 

As a Community Health Educator, Carolyn Collado ’16 said she never recommends using the withdrawal method to avoid pregnancy. 

According to a study from the Office of Population Research at Princeton University, after using the withdrawal method for one year, 22 in 100 women will become pregnant. After using it for 10 years, 92 in 100 women will become pregnant. 

Marah* is one of those students who uses the rhythm and withdrawal methods. She tracks her cycle with a cell phone application, and said she knows when it is safe for her to have sex without risking getting pregnant.

The main reason Marah has not opted to take a birth control pill or have an IUD inserted is because she does not want to overload her body with “unnecessary hormones,” she said. 

Her decisions about her sexual practices do not sit well with her friends, who urge her to use condoms. But Marah said that she finds their admonishments hypocritical — most of them, she said, do not use condoms, even though they are having sex with multiple partners with whom they have not had conversations about STI status. 

But friends are not the only ones opposed to the rhythm method. According to Gotlin, stresses that exist in academic environments can make predicting ovulation particularly difficult.

“It’s neither accurate nor reliable,” he said. “I would not bet my pregnancy prevention method on the rhythm method.”

IS YALE’S SEX ED SUFFICIENT?

While sex education at Yale levels the playing field for students coming from places all across the country and world, it does not continue the conversation, students interviewed said.

“I don’t think sex education at Yale is entirely great,” said one student. “I just realized in this interview that I don’t know about STIs that could be passed through oral sex.”

Another student, Joshua McGilvray ’18, said he had no education about the mechanics of sex while at an American boarding school for two years. He said he worries about students’ range of sexual knowledge.

“Schools are so deregulated [in America]. You can’t count on good sex education happening in high school,” he said. “It seems worthwhile to continue with consent education and teach people about contraception.”

Rachel*, who grew up in rural Mississippi, is one of those students about whom McGilvray is concerned. She only received abstinence-only education at her public high school. Her STI education, she said, consisted of the teacher saying the students would be “hurting everyone around them by having sex.” He proceeded to show the students “horrible and graphic” images of STI infections, she said.

Gotlin noted that education about safe sex should not consist of dissuading people from having intercourse.

“Abstinence is a yucky option — who wants to do that?” Gotlin said.

Eduardo*, a senior who grew up in Miami, falls on the opposite side of the spectrum. The city, he said, is a “hotbed for venereal disease,” so he had a comprehensive sex education that included lessons about protection, the effects of STIs and the importance of always wearing a condom.

One of the obstacles students recalled facing in their middle school sex education is the gender divide in who learns what. Alexandra* said that, in middle school, she was brought into a separate room from the boys and taught her own anatomy and reproductive cycle. Meanwhile, the boys sat in the other room learning about theirs.

She said this division makes communication between heterosexual partners difficult. They are simply less aware of how each other’s anatomy works.

“I don’t think sex education at Yale is entirely great. I just realized in this interview that I don’t know about STIs that could be passed through oral sex.”

Eduardo, whose sex education was relatively comprehensive, said he was unaware of the different birth control options women have until recent conversations with female friends.

Steven*, a biology major, did not know that contraception is necessary at all points during a woman’s menstrual cycle. He asked if it was possible for a woman to get pregnant during her period. It is.

While Collado said she feels the CHE program is important to level the knowledge playing field for all freshmen, Sexual Literacy Forum co-director Jez Marston said it is important to have continued conversations about how to communicate and ask difficult questions during sexual encounters. He said he did not know much about female birth control until he began participating in SeLF his junior year.

“We can see it’s reasonable to enhance our sex education [at Yale],” Gotlin said, talking about the survey results.

According to Rachel, that sex education needs to touch on more than medical aspects of sexual health.

“Safer sex also goes into taking care of your partner during the act. [It] involves communication,” she said. “[It] doesn’t end with STDs and pregnancy.”